Membership Analytics Engineer
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Job Description
Membership Analytics Engineer building Microsoft Fabric, SQL, and Power BI solutions for EDUCAUSE member analytics. Supporting data pipelines, reporting, AI-assisted analytics, and stakeholder decision-making.
Responsibilities:
- Develop Microsoft Power BI reports and dashboards identifying trends, patterns, and insights for data-driven decision-making
- Create, maintain, and modify data models and dashboards using Microsoft Fabric and Power BI
- Develop AI-assisted analytics capabilities for natural-language exploration of enterprise data models and reports
- Perform data analysis to inform business intelligence planning and improve awareness of member engagement and related revenue
- Create ad hoc data reports using SQL, Excel, and SharePoint
- Work with integrated data for survey analysis, email marketing lists, and data quality efforts
- Research and validate data pipelines and integrations using Microsoft Fabric medallion architecture
- Design, develop, and maintain data models and SQL schema artifacts
- Design agentic AI interfaces for analytics report development, application code review, and SQL performance optimization
- Monitor and maintain Microsoft Fabric data pipelines to ensure membership engagement data availability and accuracy
- Develop new data sources and ingestion pipelines
- Collaborate with stakeholders to translate business needs into requirements and data products
- Negotiate and document project scope, risks, and assumptions
- Communicate project scope, timelines, updates, and changes to stakeholders
- Identify opportunities and recommend improvements based on member data insights
- Support process improvement aligned with association goals
- Respond to data support tickets within 24 hours
- Participate in EDUCAUSE events and activities as needed
- Provide backup support for Enterprise Data Management teammates
- No supervisory responsibilities
Requirements:
- Resume and cover letter required
- 3-5 years of professional experience with SQL databases, designing schemas, dynamic data views, data definitions, and developing queries for reporting and analysis
- Expert-level knowledge of SQL
- 2-5 years of experience with Microsoft Power BI, analyzing data, developing data models, and designing business intelligence dashboards and reports
- 2-5 years of experience with data collection, preparation, transformation, modeling, reporting, and analysis
- Proficiency with SQL, Excel, and other software languages and platforms to analyze, interpret, and securely share data
- Demonstrated communication skills to bridge business stakeholders with technical teams
- Demonstrated understanding of association-related business processes and operations, including Membership, Marketing, and Finance data
- Ability to identify problems, propose solutions, and actively partner in problem solving
- Demonstrated ability to learn new technologies and technical skills quickly
- Scheduled working hours in the employee’s time zone or EDUCAUSE core working hours
- Availability and responsiveness during scheduled work hours
Benefits:
- Medical, Dental, and Vision
- 2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary
- Employer-paid Life and AD&D, Short-Term Disability, and Long-Term Disability
- 15 days of vacation and 6 days of personal time annually
- 9 paid holidays
- One week of paid time off when offices are closed between Christmas and New Year’s Day
- 36-hour work week without any reduction in pay, amounting to 26 additional days of paid time off each year
- Employee Assistance Program (EAP)
- Emergency Travel Assistance
- Professional development assistance
- Monthly connectivity reimbursement
- Remote work arrangements
- Less than 10% travel
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