Participant Communication Services Platform Architect
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Job Description
PCS Platform Architect designing cloud-native solutions for communications and document management platform. Collaborating on architecture decisions for federal government services provided by Alight.
Responsibilities:
- Design, implement, and evolve cloud-native solutions for infrastructure provisioning, configuration management, and deployment pipelines
- Own production systems end-to-end, including design decisions, implementation, operational reliability, and iterative improvement
- Develop and maintain Infrastructure as Code and Configuration as Code using tools like Terraform, CloudFormation, and Ansible
- Design, implement, optimize, and own CI/CD pipeline tooling for application and infrastructure deployments using tools such as GitHub Actions or Jenkins
- Design, implement, and own high‑quality, maintainable code in a modern language like Python
- Implement observability, monitoring, and alerting to ensure system reliability, scalability, performance, and cost efficiency
- Embed security into infrastructure and delivery workflows by applying DevSecOps practices
- Collaborate effectively with application, platform, network, and security teams
Requirements:
- Experience with Customer Communication Platforms and multi-channel communication
- Familiarity with platforms like Quadient Inspire
- Experience with Document Management platforms
- Familiarity with IBM Content Manager
- Deep knowledge of object-oriented languages and platforms, especially Java and the Spring Framework
- Deep knowledge of cloud architecture and common cloud services, especially AWS
- Knowledge of DevOps tools and practices, especially Terraform, GitHub Actions, CI/CD, Docker, and Ansible
- Familiarity with event-driven and microservice architecture
- Knowledge of integration tools and frameworks, including Kafka and MQ
- Automated testing experience using tools and frameworks, including Postman
- Knowledge and experience with SQL and NoSQL databases, especially PostgreSQL, SQL Server, and MongoDB
- Knowledge of emerging AI practices and tools, especially popular LLMs, prompt engineering, and context engineering
- Experience with site reliability engineering
- Experience with observability and APMs like New Relic
- Experience across operating systems including Linux and Windows
Benefits:
- Health coverage options
- Wellbeing and support programs
- Retirement plans
- Vacation and sick leave
- Maternity, paternity & adoption leave
- Continuing education and training
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