Principal Site Reliability Engineer – Platform Tribe

Posted 65ds ago

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Job Description

Principal Site Reliability Engineer managing infrastructure and game experience for a leading iGaming supplier. Focused on minimizing latency and providing 24x7 support for critical SaaS events.

Responsibilities:

  • Manage day-to-day alerts, system checks, and issue escalation as necessary.
  • Provide 24x7 on-call support for critical SaaS events.
  • Document issues and remediation steps.
  • Proactively create monitors within the EKS/K8s ecosystem.
  • Deploy to EKS/K8s cluster using Terraform and Helm/Flux.
  • Enhance infrastructure health by implementing checks and scripts to address known issues.
  • Maintain and develop deployment code.
  • Implement/integrate new technologies into our Cloud Infrastructure.
  • Collaborate with other teams to provide top-notch support and assistance.
  • Prioritize customer focus in planning deployments/updates, ensuring minimal impact.
  • Conduct RCA and take necessary corrective actions to prevent issue recurrence.
  • Assign alert-related actions to the appropriate team after investigation.
  • Handle support requests for environment-specific actions.

Requirements:

  • Proficiency in Kubernetes (deployment, scaling, troubleshooting)
  • Experience with configuration management tools like FluxCD/ArgoCD
  • Strong experience with issue processing (RCA, Postmortems)
  • Familiarity with AWS, Terraform, Docker, CI/CD
  • Experience with monitoring tools like DataDog, Prometheus, Grafana, and logging solutions like Elasticsearch, Logstash, and Kibana (ELK Stack) or AWS CloudWatch
  • Strong understanding of networking concepts and protocols
  • Proficiency in at least one scripting language (e.g., Python, NodeJS, Go)
  • Proficiency in Git or other version control systems
  • Familiarity with incident response and management tools like PagerDuty, Opsgenie, or VictorOps
  • Ownership, proactiveness, persistence, and passion for maintaining a high-traffic online platform.

Benefits:

  • Competitive Salary and annual performance/salary reviews
  • Realistic and transparent Bonus system (15-20%), paid quarterly
  • Unlimited paid vacation leave & paid sick leave
  • Flexible work schedule to accommodate your needs
  • 100% Remote
  • Medical Insurance for you +1
  • Financial Support for Life Events & Extended Parental Leave
  • Paid professional development courses and trainings
  • B2B contracts