Product Analytics Lead
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Job Description
Product Analytics Lead at Clicksign, focusing on behavioral data governance and product analytics adoption. Collaborating across teams to enhance analytical maturity and instrument solutions.
Responsibilities:
- Own the company’s Product Analytics platform (PostHog), ensuring its evolution, governance and adoption by teams.
- Define, document and evolve the product tracking plan.
- Define taxonomy, naming conventions and standards for product events.
- Ensure the quality, consistency and reliability of behavioral data.
- Collaborate with Product and Engineering to define and implement product events.
- Validate implementations, identify inconsistencies and monitor corrections.
- Monitor platform usage, event-related costs and optimization opportunities.
- Perform analyses of user behavior, funnels, activation, retention, feature adoption and navigation journeys.
- Build dashboards and analyses to support Product decisions.
- Cross behavioral data with business metrics such as revenue, churn, plans, segments and platform usage.
- Support PMs in defining success metrics and experimentation hypotheses.
- Participate in the definition, monitoring and analysis of A/B tests and continuous user-experience improvement initiatives.
- Serve as an internal reference for Product Analytics.
- Support PMs, Designers and Engineering in adopting best practices for instrumentation and analysis.
- Create documentation, standards and materials that raise the organization’s analytical maturity.
Requirements:
- Bachelor’s degree in Engineering, Computer Science, Statistics, Mathematics, Economics, Business Administration or a related field.
- Practical experience with Product Analytics.
- Experience implementing or governing Product Analytics tools such as PostHog, Amplitude, Mixpanel, Heap or similar.
- Experience creating or maintaining tracking plans, taxonomy and event documentation.
- Experience working directly with Product and Engineering teams to define and implement events.
- Advanced SQL skills.
- Excellent communication skills to translate technical issues into product decisions.
- Analytical, organized, hands-on profile with a strong sense of ownership.
- Ability to lead initiatives involving multiple stakeholders.
Benefits:
- 100% remote work.
- A culture of trust, results-focused with substantial challenge and learning opportunities.
- Autonomy and ownership in a collaborative and empathetic environment.
- A feedback culture and regular 1:1s with human leadership and no micromanagement.
- Comprehensive benefits such as meal/food allowance, childcare support, home office allowance, health, education and culture benefits, Gympass, birthday day off, discounts on therapy and English courses, among other partnerships.
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