Professional Services Engineer
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Job Description
Professional Services Engineer implementing VidiNet media asset management solutions for customers. Configuring media workflows, integrations, APIs, and delivery systems across European remote locations.
Responsibilities:
- Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments
- Work with customers to understand requirements and support solution design
- Configure and support media workflows, including ingest, processing, metadata, and distribution
- Assist with system integrations, including third-party media and broadcast systems
- Support REST API-based integrations with external systems
- Participate in system configuration, testing, and go-live activities
- Collaborate with Product, Engineering, and QA teams to support delivery outcomes
- Deliver or support customer workshops, documentation, and knowledge transfer
- Contribute to improving delivery practices and implementation processes
Requirements:
- Experience in Professional Services, Solutions Engineering, System Integration, or similar roles
- Experience contributing to technical delivery projects in IT, software, or media environments
- Degree in Engineering, Computer Science, or related field, or equivalent experience
- Familiarity with media or broadcast workflows
- Hands-on experience designing or configuring BPMN workflows (e.g., Camunda or similar workflow engines)
- Understanding of APIs, system integrations, or web services
- Knowledge of SQL or data-driven systems
- Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#)
- Exposure to Linux or containerized environments (e.g., Docker)
- Familiarity with cloud platforms (e.g., AWS)
- Fluency in English (written and spoken)
- Clear communication and willingness to work with customers and teams
- Ability to explain technical concepts in a simple and structured way
- Collaborative and team-oriented approach
- Problem-solving mindset and attention to detail
- Ability to manage priorities in a dynamic environment
- Interest in learning and developing new skills
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