Program Manager – National Networks
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Job Description
Program Manager coordinating provider-network initiatives for CareSource, a healthcare payer. Managing workplans, risks, reporting, vendors, and cross-functional execution across national programs.
Responsibilities:
- Support day-to-day operations across National Network programs
- Establish and maintain integrated program workplans across provider network initiatives
- Facilitate weekly status reviews, risk reviews, and leadership updates
- Track milestones and drive accountability for deliverables
- Develop and manage centralized risk and issue logs
- Identify and communicate risks, blockers, and interdependencies
- Prepare concise, structured, presentation-ready weekly executive summaries
- Synthesize program information into progress, risks, mitigation actions, decisions, and milestones
- Use AI-enabled tools to improve project planning, execution, risk management, reporting, and stakeholder communications
- Build standardized reporting templates
- Support ELT, VP, and governance forum presentations
- Coordinate across Network Development & Contracting, Provider Operations, Data/Analytics, and IT/System Configuration
- Align enterprise teams with market-level execution
- Clarify roles, responsibilities, and handoffs
- Lead project teams and coordinate multiple vendors
- Perform other related duties as requested
Requirements:
- Bachelor's degree in Project Management, Business, or Computer Science required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Five (5) years of project management experience required
- Four (4) years of provider network, development, contracting, and provider lifecycle management experience preferred
- Excellent proficiency with Microsoft Office, including Project, Word, PowerPoint, Excel, Visio, Teams, and Outlook
- Experience with project management software
- Excellent analysis and reporting skills
- Strong decision-making, problem-solving, interpersonal, relationship-building, critical listening, and critical thinking skills
- Excellent written and verbal communication skills
- Ability to gain consensus and shape approaches to achieve results
- Ability to lead a project team of 20+ core members and multiple vendors
- Ability to manage a multimillion-dollar project
- Ability to deliver projects on time and on budget
- Deep understanding of project management processes, techniques, tools, and development lifecycle, ideally Agile
- Strong healthcare payer industry experience and knowledge of Medicaid and Medicare
- PMP or equivalent certification/training required
- PgMP preferred
- General office environment; may sit or stand for extended periods
- Travel is not typically required
Benefits:
- Bonus tied to company and individual performance may be available
- Substantial and comprehensive total rewards package
- Employee total well-being support
- Equal opportunity and belonging-focused workplace
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