QA Lead – Experience, Functional
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Job Description
QA Lead managing testing of user experiences across web, mobile, and email for Shift Paradigm. Collaborating with marketing, UX, and content teams to certify releases against acceptance criteria.
Responsibilities:
- Validate end-to-end user experiences across web, mobile, email, and CRM touchpoints for visual accuracy, content correctness, and functional behavior
- QA Adobe Target experiments and personalization experiences, ensuring correct targeting, rendering, and fallbacks across devices and browsers
- Review and validate nurture campaigns (e.g., Marketo) for layout, links, personalization tokens, and delivery logic
- Test form submissions, lead capture, and CRM handoffs to ensure correct field mapping, validation, and user flows
- Partner with marketing, UX, and content teams to certify releases against acceptance criteria prior to launch
- Write test cases based on functional requirements
Requirements:
- 3-5 years of experience testing within Adobe EDS, Target, Marketo, Jira
- Self-directed, able to manage their own work/time
- Able to work remotely preferably within the US overlapping with CST time zone
- Can speak to clients as part of a team to discuss issues
- Possesses high level of critical thinking; “thinks beyond the work order” and raises questions when something is missing or looks off
Benefits:
- Equal Opportunity Employer
- Accommodations are available on request for candidates taking part in all aspects of the selection process
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