Quality Assurance Analyst
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Job Description
Quality Assurance Analyst executing test plans and validating software for PSD Citywide's solutions. Collaborating with IT teams to enhance service delivery for local governments in North America.
Responsibilities:
- Ensure technical quality of software through detailed testing and feedback to relevant team members.
- Take a proactive, problem-solving/trouble-shooting approach to identifying and solving software problems; not stopping at identifying the problem, but experiment using available information to try to narrow the possibilities and determine a suggested solution.
- Document, troubleshoot, and isolate issues encountered during testing utilizing internal bug database system and providing accurate and detailed reproduction steps including visuals if possible and/or other required regression information.
- Assist with focus testing sessions and provide summary reports.
- Assist in development and implementation of comprehensive QA test plans and cases.
- Assist in the generation and implementation of procedures for more effective and efficient testing of company products.
- Assist with testing using internal development tools.
- Contribute to a positive work environment by getting involved with all departments of the team, understanding their roles and interacting with the team on a regular basis to help gain a rounded perspective of the project.
- Ensure conformance of all company and departmental standards, policies and procedures.
- Other duties as assigned.
Requirements:
- 3-5 years experience in a Software Quality Assurance role.
- Post Secondary Degree or Diploma in Computer Science or related technical field or equivalent practical experience.
- Working knowledge of Mobile application and Manual and Automation testing.
- ISQTB certification would be considered an asset.
- Extremely familiar with all aspects of software verification including: functionality, performance, and system testing.
- Meticulous attention to detail and strong problem-solving ability, in addition to honesty, strong work ethic.
- Working knowledge of most popular console platforms, Windows operating systems and related hardware.
- Deadline driven individual with strong verbal, technical, and written communication skills, creative and able to collaborate with team members with professionalism and tact.
- Advance skills with MS Word and Excel.
- Professional self-starter with a commitment to constantly upgrade skills through continuous learning.
Benefits:
- Competitive Compensation: We offer competitive salaries that recognize your skills and experience.
- Wellness Coverage: Enjoy a comprehensive health and wellness benefits package that keeps you and your family secure and healthy.
- Flexible Working: Work where you thrive! Enjoy remote work flexibility (specific regional options apply) while staying connected to our supportive team.
- Work-Life Balance: Benefit from Flex Hours to manage your personal life and Paid Time Off (PTO) so you can fully recharge.
- Unwind Early: Say hello to summer with our popular Summer Fridays—shorter work weeks to help you kick-start the weekend.
- Culture & Community: Participate in fun social events (both virtual and in-person) and contribute to charity initiatives as part of our community focus.
- Career Growth: Our Career Framework provides clear, structured paths for growth and ongoing learning, ensuring you reach your professional goals.
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