Quality Assurance Manager
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Job Description
Quality Assurance Manager leading global QA teams at iSeatz. Enhancing product quality and engineering processes for booking and transaction platforms.
Responsibilities:
- Lead and mentor global Quality Assurance team members, fostering a culture of excellence and accountability.
- Develop and implement comprehensive testing strategies, including functional, integration, stress, performance, accessibility, and compatibility testing of APIs, web, and mobile applications.
- Direct backend automation efforts, ensuring comprehensive API and integration coverage using Playwright and integrating with CI/CD pipelines.
- Oversee mobile automation testing for both iOS and Android platforms using tools such as XCUITest and Espresso, ensuring consistency, reliability, and device compatibility.
- Collaborate effectively with Product, Project Management, Development, and Customer stakeholders in a fast-paced Agile environment.
- Manage and support various test environments to ensure proper configuration and availability.
- Define QA KPIs, team vision, goals, and strategy while building an automation-first mindset.
- Recommend, implement, and maintain infrastructure tools and non-production environments to support uninterrupted QA testing.
- Actively participate in employee engagement, performance management, and organizational initiatives.
- Champion an automation-first approach by leading backend, web, and mobile test automation efforts, ensuring maintainable suites integrated with CI/CD pipelines (e.g., Playwright, Selenium, XCUITest, Jenkins).
Requirements:
- 5+ years of experience leading, managing, and mentoring high-performing QA teams across backend automation and mobile testing disciplines.
- 5+ years of experience building testing strategies, test plans, and test cases for web, API, and mobile applications.
- Proven experience implementing backend automation frameworks using tools such as Postman or Playwright.
- Proven experience leading mobile automation testing, including device farm/cloud testing integration.
- Expertise in automation integration with CI/CD pipelines (e.g., Jenkins, GitHub Actions, AWS CodePipeline).
- Experience with performance, security, i18n/l10n, and accessibility testing for APIs, web, and mobile.
- 2+ years of experience with cloud platforms like AWS, GCP, or Azure.
- 5+ years of experience in Agile environments collaborating with cross-functional teams.
Benefits:
- Robust health insurance
- 401(k) plan with company matching
- Generous paid time off
- Up to eight weeks of paid parental leave for eligible caregivers
- Annual professional development allowance
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