Quality Assurance Specialist
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Job Description
Quality Assurance Specialist auditing clinical and operational healthcare processes for ReWorks Solutions. Reviewing compliance, analyzing QA data, and improving quality standards remotely from South Africa.
Responsibilities:
- Conduct detailed quality assurance audits across clinical and operational processes.
- Review documentation, reports, and case materials for accuracy, compliance, and adherence to healthcare standards.
- Utilize QA audit tools and platforms, including CentralReach, to evaluate performance and identify gaps.
- Interpret and apply healthcare regulations and standards across varying scenarios and cases.
- Provide clear, constructive feedback and recommendations for improvement.
- Analyze data using Excel and other tools to track trends, identify risks, and support decision-making.
- Collaborate with cross-functional teams to maintain and improve quality standards.
- Develop and refine QA processes, frameworks, and documentation.
- Translate complex findings into clear, concise, actionable insights for stakeholders.
- Manage multiple audits and projects simultaneously using project management tools.
Requirements:
- Previous experience in quality assurance, healthcare administration, compliance, auditing, or a similar role preferred.
- Experience in ABA or healthcare is highly advantageous.
- Excellent attention to detail and accuracy.
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills.
- Comfortable reviewing large amounts of information and identifying discrepancies.
- Strong spreadsheet and computer skills.
- Ability to maintain confidentiality when handling sensitive information.
- Strong follow-through and accountability.
- Ability to work independently and consistently meet deadlines.
- Comfortable providing professional and constructive feedback to team members.
- Strong analytical and problem-solving skills.
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