Quality Assurance Specialist
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Job Description
Quality Assurance Specialist supporting a new program focused on Medicaid, Medicare, and Marketplace vulnerabilities. Ensuring product quality levels and collaborating with policy expert SMEs and analysts.
Responsibilities:
- Support an exciting new program focused on identifying vulnerabilities in Medicaid, Medicare and the Marketplace
- Monitor, inspect, and propose measures to correct or improve deliverables in order to meet established quality standards and guidelines
- Document and report product or service quality levels
- Develop and implement standards for inspection
- Develop a workflow for product inspection
- Communicate with other team members to solve problems
- Follow up with the appropriate channels when mistakes are found
- Work collaboratively within a team of Medicare, Medicaid and/or Marketplace policy expert SMEs and analysts
- Synthesize complex policy and regulatory guidance to develop recommendations, both written and verbal, to present to senior leadership
- Meet with subject-matter experts to ensure specialized topics are appropriately addressed
- Review and/or copy edit content developed by other members of the team
- Utilize a keen eye for detail and strong communication skills
- Utilize strong computer literacy and database management
Requirements:
- Bachelor's degree and 5+ years of Medicare, Medicaid and/or Marketplace experience (or equivalent combination of education and experience)
- 5+ years of experience in Quality Assurance
- Previous experience in Medicare, Medicaid, or Marketplace
- Proficient in computer skills, e.g. Microsoft Office-Word, Excel
Benefits:
- Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- A vision plan
- A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- Full flex work weeks where possible
- A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
- Additional 10 paid holidays per year
- GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available
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