Registry Management Associate – Primary Point of Contact for Clinical Research
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Job Description
Registry Management Associate supporting patient registries and non-interventional clinical research at Syneos Health. Managing provider and patient communications, study data, documentation, and reporting remotely from Mexico.
Responsibilities:
- Serve as the main point of contact for healthcare providers, sites, and patients
- Coordinate and monitor non-interventional studies, including pregnancy registries and retrospective chart reviews
- Collect, review, and manage study data through electronic case report forms (eCRFs)
- Conduct remote interviews, data entry, and data review for real-world evidence collection
- Maintain essential documentation and audit readiness throughout the study
- Track data trends, perform data cuts, and contribute to analysis and reporting
- Support non-interventional clinical research studies and patient registries
Requirements:
- Bachelor’s degree in a science or healthcare field, or nursing degree (RN, CNA, LPN) or equivalent combination of education and experience
- Strong communication, documentation, and organizational skills
- Confidence and professionalism when engaging with patients and healthcare providers over the phone
- Detail-oriented and able to work with data, review reports, and resolve queries accurately and on time
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and general computer systems
- Prior experience in a CRO, pharmaceutical, biotech, or call center environment is a plus
- Experience in data management or clinical research is a plus
Benefits:
- Career development and progression
- Supportive and engaged line management
- Technical and therapeutic area training
- Peer recognition and total rewards program
- Mentorship and development opportunities
- Opportunities to take on more responsibility and advance within clinical operations
- Collaborative, supportive team environment
- Remote work arrangement
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