Salesforce Scrum Master
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Job Description
Salesforce Scrum Master leading Agile delivery teams supporting Salesforce solutions for federal clients. Managing project timelines and ensuring high-quality, compliant solutions.
Responsibilities:
- Facilitate Agile ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives.
- Guide teams in Agile best practices and ensure adherence to Scrum framework and principles.
- Manage project timelines, scope, risks, and dependencies across multiple workstreams.
- Partner with Product Owners and stakeholders to refine, prioritize, and maintain the product backlog.
- Support Salesforce delivery teams by coordinating across developers, admins, QA, and business analysts.
- Identify and remove team impediments to maintain sprint velocity and delivery timelines.
- Provide regular status updates, risk reporting, and delivery metrics to internal and government stakeholders.
- Track and report on Agile metrics such as velocity, burndown, and sprint progress.
- Ensure alignment with federal delivery requirements, including documentation and compliance standards.
- Coordinate across environments and teams to support releases and deployment readiness.
- Promote continuous improvement and foster a high-performing, collaborative team environment.
Requirements:
- US Citizenship with ability to successfully complete a federal background investigation.
- Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field.
- Minimum of 10 years of experience in IT project management or Agile delivery roles.
- At least 5+ years of experience serving as a Scrum Master on Agile teams.
- Experience supporting Salesforce projects or working with Salesforce delivery teams.
- Strong understanding of Agile frameworks (Scrum, Kanban) and software development lifecycle (SDLC).
- Experience managing scope, schedule, risks, and dependencies across technical teams.
- Strong communication skills with the ability to engage both technical teams and government stakeholders.
- Experience using Agile tools such as Jira, Azure DevOps, or similar.
- Ability to track and report on Agile delivery metrics (velocity, burndown, KPIs).
- Experience working in federal or regulated environments.
- Preferred Skills: Scrum certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM).
- PMP certification or equivalent project management certification.
- Salesforce certifications (e.g., Salesforce Administrator or Platform App Builder).
- Experience supporting Salesforce GovCloud environments.
- Familiarity with federal compliance frameworks (e.g., FISMA, ATO processes).
- Experience coordinating with release management and DevOps teams.
- Strong facilitation and conflict resolution skills.
- Experience driving Agile transformation or coaching teams.
Benefits:
- Flexible Work Hours: Life doesn’t always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively.
- Remote Work: Niyam IT understands the value of flexibility. We offer remote work.
- Career Growth: Niyam IT is not just a job; it’s a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company.
- Great People: Our people are the blueprint of who Niyam IT is to the industry and community.
- Great Environment: Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive.
- Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT.
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