SAP IS-U FI-CA Functional Consultant II
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Job Description
SAP IS-U FI-CA consultant configuring and supporting utility financial-accounting processes remotely across LATAM. Partnering with business and technical teams on enhancements, production support, testing, and meter-to-cash operations.
Responsibilities:
- Configure, support, and enhance SAP IS-U FI-CA functionality based on business requirements
- Analyze business requirements and translate them into scalable SAP FI-CA solutions
- Assess downstream impacts across FI-CA, Billing, Customer Service, and related SAP IS-U processes
- Gather, document, and analyze functional requirements with business users and stakeholders
- Translate business needs into functional designs and SAP configuration solutions
- Develop functional specifications for technical teams
- Partner with ABAP developers and technical resources on enhancements and integrations
- Participate in requirements gathering, design, configuration, testing, training, deployment, and post-production support
- Maintain functional documentation, process flows, configuration documentation, and user guides
- Analyze and resolve production incidents affecting SAP IS-U FI-CA processes
- Perform root-cause analysis and recommend sustainable solutions
- Support service requests, defects, and minor enhancements
- Prioritize and resolve incidents according to SLAs and operational procedures
- Participate in on-call support rotations as required
- Develop and execute functional test scenarios for enhancements, releases, upgrades, and deployments
- Support regression and integration testing across FI-CA and related SAP IS-U processes
- Validate configuration changes and protect existing business processes
- Support data integrity, reporting, audit, and compliance initiatives
- Identify opportunities to improve processes, system performance, and operational efficiency
- Collaborate with SAP IS-U Billing, Device Management, Customer Service, SAP FI/GL, and technical development teams
- Troubleshoot end-to-end meter-to-cash and customer-to-cash business process issues
Requirements:
- 3–5 years of hands-on SAP IS-U FI-CA functional experience
- Hands-on experience configuring and supporting SAP IS-U FI-CA solutions
- Strong functional knowledge of payments, payment reversals, dunning, collections, clearing, open-item management, write-offs, security deposits, refunds, installment plans, returns, and account determination
- Understanding of utility meter-to-cash and customer-to-cash business processes
- Experience supporting SAP FI-CA in a production environment
- Ability to troubleshoot complex FI-CA issues and perform root-cause analysis
- Strong understanding of FI-CA integration with SAP IS-U Billing and SAP FI/GL
- Experience gathering requirements and translating business needs into functional solutions
- Strong functional documentation and specification-writing skills
- Ability to assess functional and downstream impacts across FI-CA, Billing, Customer Service, and related SAP IS-U processes
- Strong client-facing communication and stakeholder management skills
- Bachelor’s degree in Information Systems, Business Administration, Accounting, Finance, or a related field, or equivalent professional experience
- Preferred: SAP IS-U Billing functional experience
- Preferred: Exposure to SAP IS-U Device Management
- Preferred: Experience with SAP S/4HANA Utilities
- Preferred: Experience in managed services, AMS, or production-support environments
- Preferred: Experience with Jira, ServiceNow, or similar ticket-management platforms
- Preferred: Previous utilities-industry experience
- Preferred: SAP FI-CA or related SAP certification
- Advanced English level
Benefits:
- Paid Time Off
- Health Insurance Subsidy
- Annual Salary Reviews
- Paid Training & Certifications
- Competitive USD Salary
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