Scrum Master – Business Analyst – QA Tester
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Job Description
Scrum Master, business analyst, and QA tester supporting Softthink Solutions’ Agile IT services and software modernization projects. Coordinating delivery, requirements, testing, UAT, and release validation.
Responsibilities:
- Facilitate daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives
- Collaborate with Product Owners, developers, QA teams, and stakeholders to support sprint execution
- Maintain sprint backlogs, user stories, acceptance criteria, and delivery metrics using Jira, Azure DevOps, or equivalent tools
- Track project progress, dependencies, risks, issues, and action items
- Prepare sprint status reports, dashboards, and delivery updates
- Support release planning, change coordination, and continuous process improvement
- Conduct requirements gathering sessions, stakeholder interviews, workshops, and JAD sessions
- Analyze business processes and document functional and nonfunctional requirements
- Develop business requirements documents, functional specifications, user stories, and acceptance criteria
- Create workflow diagrams, process maps, use cases, and wireframes
- Maintain requirements traceability and clarify requirements with development teams
- Support application demonstrations, stakeholder reviews, and user training
- Develop and maintain test plans, test cases, test scripts, and test execution reports
- Perform functional, integration, regression, system, and end-to-end testing
- Coordinate UAT with business stakeholders
- Document, track, prioritize, and retest defects
- Validate application functionality against approved requirements and acceptance criteria
- Support automated, performance, accessibility, and security testing initiatives
- Prepare testing status reports, defect metrics, and release-readiness assessments
- Support production release validation and post-deployment testing
- Develop user guides, training materials, process documentation, and standard operating procedures
- Maintain project documentation, meeting minutes, risk registers, and decision logs
Requirements:
- US Citizen required
- Hands-on experience working in Agile/Scrum software development environments
- Experience facilitating Scrum ceremonies and coordinating Agile delivery activities
- Strong business analysis experience, including requirements gathering, user stories, and acceptance criteria
- Experience developing and executing software test plans, test cases, and test scripts
- Experience performing functional, integration, regression, and UAT testing
- Proficiency with Jira, Azure DevOps, TFS, or comparable Agile/project management tools
- Experience with defect tracking, requirements traceability, and release validation
- Strong stakeholder communication, documentation, analytical, and organizational skills
- Ability to manage multiple responsibilities across Agile coordination, business analysis, and quality assurance
- 10+ years of combined experience in Agile delivery, business analysis, or software quality assurance
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent certification preferred
- CBAP, CCBA, ISTQB, or similar professional certification preferred
- Experience supporting Microsoft Azure-based enterprise applications preferred
- Familiarity with Section 508 accessibility testing and WCAG standards preferred
- Experience with automated testing tools such as Selenium or Playwright preferred
- Experience with SQL queries, API testing, and Postman preferred
- Experience supporting Federal Government or regulated enterprise projects preferred
- Experience developing training materials and facilitating end-user training sessions preferred
- Must have federal experience
- Must have 10+ years of combined experience in Agile delivery, business analysis, or software quality assurance
Benefits:
- Cutting-edge technology, training, and career guidance
- Opportunities to work with leading multinational clients
- Established methodologies, processes, and mentoring
- Opportunities to work with advanced IT solutions and specialized services
- Continuous learning and skill development
- Engagements across a variety of disciplines and projects
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