Senior DevOps Engineer
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Job Description
Senior DevOps Engineer responsible for AWS cloud infrastructure management at 8x8. Collaborating cross-functionally to ensure availability, performance, and cost efficiency in the cloud.
Responsibilities:
- Evaluate product designs and architectures against operational excellence standards for availability, security, performance, and cost optimization.
- Partner with product development teams to proactively manage cloud capacity planning - anticipating growth and ensuring infrastructure meets performance and scalability requirements.
- Plan, implement, and continuously improve a multi-account, multi-region AWS cloud platform with focus on scalability, reliability, performance, and high availability.
- Design and maintain infrastructure automation using Terraform, CloudFormation, Ansible, and CI/CD pipelines (GitHub Actions, Atlantis) to accelerate deployments and reduce operational toil.
- Develop and manage access control frameworks, implementing IAM policies, roles, and permission boundaries following least-privilege principles.
- Implement and maintain observability for the cloud platform including monitoring, alerting, logging, and self-healing automation where applicable.
- Document platform designs, operational runbooks, and troubleshooting procedures.
- Provide 2nd and 3rd level support, liaise with network teams and third-party vendors for problem resolution, and participate in incident root cause analysis.
- Contribute to cloud cost optimization efforts through right-sizing, reserved capacity planning, and resource lifecycle management.
Requirements:
- B.S. in Computer Science or equivalent hands-on experience.
- 5+ years of experience in cloud infrastructure engineering, preferably AWS and Oracle Cloud (Azure/GCP exposure is a plus).
- Strong Linux systems administration (Ubuntu/RHEL-based), including networking, security hardening, and troubleshooting.
- Hands-on experience with infrastructure-as-code: Terraform, CloudFormation, Ansible.
- Solid understanding of AWS networking and core services: VPC, Transit Gateway, Direct Connect, EC2, S3, Route 53, CloudTrail, Lambda, IAM, and Organizations, in multi-account, globally distributed deployments.
- Experience with CI/CD pipelines and Git-based workflows.
- Proficiency in scripting: Bash, Python, or similar.
- Experience with monitoring and observability platforms (CloudWatch, Prometheus/Grafana, or equivalent).
- Strong debugging, systems analysis, and rapid issue resolution skills.
- Excellent communication skills and ability to collaborate effectively across time zones in a geographically distributed team.
Benefits:
- Equal employment opportunity (EEO) without discrimination
- Reasonable accommodation for individuals with disabilities
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