Senior Manager of Engineering Services
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Job Description
Senior Engineering Services Manager building DevOps, SRE, security, and data platforms for Yourgi’s pet-care marketplace. Leading engineers and improving deployment reliability, observability, and operational governance.
Responsibilities:
- Build Yourgi's engineering services function from the ground up across DevOps, SRE, release engineering, infrastructure as code, data pipelines, security operations, and data governance
- Lead a small team of DevOps and SRE engineers, including nearshore team members
- Own CI/CD for API, web, and mobile applications with unattended deployments, staged or canary releases, one-click rollback, and controlled production access
- Establish production monitoring and alerting on AWS and define SLOs for critical customer journeys
- Launch on-call rotation, incident response, blameless postmortems, and weekly operational reviews
- Bring AWS infrastructure and database operations under infrastructure-as-code management
- Own reliable data pipelines into the data lake and warehouse, with monitoring, retries, and clear ownership
- Run secrets management, least-privilege IAM, dependency and vulnerability scanning, and supply-chain hygiene
- Establish data access, retention, classification, and logging standards
- Report DORA metrics and make cloud costs visible by team and service
- Hire, manage, and develop DevOps and SRE engineers and help product teams own services in production
- Execute 30/60/90-day objectives, including inventorying systems, launching on-call processes, delivering automated deployment and rollback, defining SLOs, and reporting DORA metrics and cloud costs
Requirements:
- 8+ years in DevOps, SRE, or platform engineering, including 2+ years leading engineers
- Deep AWS experience, especially serverless (Lambda, EventBridge, and API Gateway), IAM, and RDS
- Built CI/CD with GitHub Actions, Azure Pipelines, or similar, including automated rollback
- Infrastructure as code in production (Terraform, OpenTofu, or CDK)
- Ran on-call and incident management that measurably reduced incidents and time to restore
- Hands-on security operations: secrets management, access control, and vulnerability scanning
- Comfortable managing nearshore or distributed team members
- Data pipeline and data governance experience (e.g., Snowflake, data lakes, or event pipelines)
- Datadog or CloudWatch at scale; OpenTelemetry
- Mobile release pipelines (App Store and Google Play)
- PCI awareness from working with payments (Stripe)
- AI tools for operations, such as incident summarization and runbook automation
- Must be authorized to work in the US; no visa sponsorship
Benefits:
- Health, vision, dental, long & short-term disability, and Life insurance
- A Startup mentality company with stable funding
- 401k match
- Pet Care discounts
- Flexible Time Off
- Opportunity to grow your career with a network of like-minded professionals
- 10% bonus
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