Senior Manager, SAP Technology & Platform Services
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Job Description
Senior Manager leading Resideo’s SAP platform, security, integrations, and run support. Driving ECC optimization and Cloud/S/4HANA transformation for a global smart-home solutions company.
Responsibilities:
- Lead the end-to-end SAP technical landscape, including Basis, ABAP development, integrations, security, and run support
- Own SAP platform availability, performance, reliability, monitoring, tuning, capacity planning, transports, backup, and disaster recovery
- Ensure 24x7 operational stability through incident, problem, and change management
- Lead and develop cross-functional technical teams
- Define and manage SLAs, KPIs, and accountability across technical services
- Maintain and optimize the SAP ECC EHP7 landscape
- Manage technical risks involving obsolete components, patching limits, custom code, and technical debt
- Ensure compliance with internal controls, audits, and regulatory requirements
- Lead SAP Cloud and S/4HANA strategy, roadmap, and technical readiness
- Drive architecture, data migration, technical conversion, and clean-core remediation workstreams
- Partner with business and architecture teams on scalable solutions
- Oversee SAP integrations and data flows, including EDI, IDocs, middleware, and external partners
- Ensure resilient, monitored, and traceable business transaction processing
- Own SAP security and compliance, including access controls, SoD, audits, and cybersecurity alignment
- Manage vendors and partners for SLA performance, cost efficiency, and continuous improvement
Requirements:
- 5+ years SAP experience across Basis/platform operations, ABAP and custom development lifecycle, integrations (IDoc, EDI, APIs, middleware), and SAP Security/GRC
- Proven leadership of multi-disciplinary, geographically dispersed technical teams
- Experience managing complex SAP ECC landscapes
- Strong understanding of S/4HANA architecture and migration approaches
- Experience with cloud platforms (Azure/AWS) and SAP hosting models
- Experience migrating on-premise SAP solutions to cloud platforms
- Vendor management and outsourced service delivery experience
- Advanced verbal and written English communication skills
- Experience with SAP RISE/Private Cloud, Clean Core strategy, SAP best practices, or spin-offs/TSA environments valued
Benefits:
- Benefits that go beyond Mexican labor law
- Collaborative and inclusive work environment
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects
- Access to cutting-edge tools, resources, and a supportive team
- Opportunity to work with a global, innovative company
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