Senior .NET Developer
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Job Description
Sr. .NET Developer providing technical support and guidance for system applications at Globe Life. Responsible for software development, system enhancements, and managing client relationships.
Responsibilities:
- Serve as the senior developer for the analysis, troubleshooting, and evaluation of technology issues, as well as design, development, implementation, and support of applications.
- Report and document problematic issues and escalate accordingly.
- Solve mid to high-level technical issues ranging from general software questions to advanced machine interface or 3rd party integrations.
- Track and maintain customer service requests and work orders.
- Work with internal and external users, developers, and testing teams as needed.
- Serve as a day-to-day contact for clients, building trust and rapport while identifying areas of opportunity.
- Communicate fluently and effectively both formally and informally.
- Help create new knowledge center articles & tutorials with screenshots to assist the client.
- Identify team process gaps and work proactively to close them.
- Assist the manager with establishing and managing SDLC standards.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or other related field; or equivalent work experience
- 7+ years of Technical Support or equivalent experience
- 9+ years of recent hands-on software development work experience in RESTful API, C#, .NET, Entity Framework, MVC, WCF, Web Services, XML, AWS
- Excellent communication skills, both verbal and written, including presentation skills.
- Bilingual (English/Spanish) a plus.
Benefits:
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
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