Senior Research Analyst
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Job Description
Senior Research Analyst executing high-quality technical survey design and programming at aytm. Collaborating across teams to optimize survey experiences and data quality.
Responsibilities:
- Program and build surveys on aytm’s proprietary platform for both ADIY and Full Service projects.
- Translate client questionnaires and research objectives into effective surveys.
- Translate client data deliverable requirements (e.g., tables, simulators, specs) into clear documentation for Data teams, and QA outputs to ensure accuracy and alignment with client expectations.
- Review survey instruments for clarity, logic, grammar, structure, and best practices, recommending improvements that strengthen data quality and respondent engagement.
- Execute thorough end-to-end QA on programmed surveys.
- Identify, troubleshoot, and escalate survey tool/platform-related technical issues, partnering with internal teams to resolve efficiently.
- Launch and manage fieldwork for market research studies in partnership with Panel Operations.
- Monitor fieldwork performance, quotas, incidence, LOI, and respondent quality metrics.
- Provide timely updates to stakeholders on progress and risks, adjusting execution as needed to meet project goals.
- Partner with Research Managers and internal stakeholders to ensure surveys align with research objectives and client expectations.
- Provide executional support for moderate-to-complex studies while maintaining ownership of technical survey implementation.
- Build charts, tables, and reporting deliverables with a strong focus on accuracy.
- Ensure reporting outputs meet internal QA standards and client expectations.
- Maintain organized project documentation and programming assets.
- Complete project closing tasks including final checks and cost analysis support.
- Contribute to continuous improvement by sharing programming learnings, best practices, and workflow enhancements.
- Work independently and collaboratively within a remote, entrepreneurial environment.
Requirements:
- 3–5 years of experience in the market research industry.
- Bachelor’s or Master’s degree in market research, social sciences, mathematics/statistics, or related field.
- Direct experience building and programming surveys in online survey platforms (DIY-oriented preferred), such as: aytm, Qualtrics, Decipher, SurveyMonkey, Alchemer (SurveyGizmo), QuestionPro, etc.
- Strong working knowledge of the full online research lifecycle: questionnaire design, programming, fielding, data delivery/reporting.
- Proven ability to execute technical survey logic and troubleshoot complex programming, including typing tools
- Working knowledge of data deliverables and reporting outputs (e.g., tab specs, simulators), with the ability to translate client requirements and QA final outputs.
- Strong organizational skills and ability to manage multiple priorities in a quick-turn environment.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
- Self-starter with strong ownership mentality and drive for impact.
Benefits:
- Unlimited, responsible PTO - With a recommended minimum number of days taken each year
- Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
- 401k retirement - Account with automatic company contributions
- Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services
- Professional Development - Bring your professional Development needs to the table and get your career nourished
- In-Home Snack allowance - Who doesn’t love some yummies to get you through the day?
- Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.
- Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
- Paid Volunteer Time - We support you helping others
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