Epic Research Analyst
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Job Description
Epic Research Analyst working at Prominence, improving healthcare processes and managing complex projects. Join a team focused on innovative solutions for healthcare organizations.
Responsibilities:
- Lead design, build, and configuration of Epic Research
- Strong Epic build experience
- Strong analytical, organizational, and problem-solving skills
- Works closely with stakeholders and other DTP teams to ensure the Epic system meets the needs of our research community
- Excellent verbal and written communication abilities
- Capacity to work effectively with both technical and non-technical stakeholders
- Assist with Incident queue management in ServiceNow from receiving issues reported by users, to completing required build changes, and following-through with change management, issue resolution with user
- Create and maintain comprehensive system build documentation, decision logs to ensure transparency and continuity, tipsheets for end user
- Create and maintain test scripts for unit, integration and UAT testing
- Execute testing and manage timely resolution of defects, issues, optimization requests
Requirements:
- Epic Research certification
- Multiple certifications are a welcome with focus on Epic Research, Epic Ambulatory, Epic Beacon, Epic Professional Billing, Epic Hospital Billing, Epic MyChart
- Minimum of 4-5 years of hands-on experience as an Epic Analyst, Builder, Technical Specialist, or Consultant in a hospital or integrated healthcare environment REQUIRED
- Experience with Epic reporting tools (e.g., Clarity, Caboodle, SlicerDicer) PREFERRED
- Experience with ServiceNow ticketing system PREFERRED
- In-depth knowledge of clinical or operational workflows in Research Community and related applications PREFERRED
- Strong problem-solving and analytical skills
- Excellent communication and collaboration skills
- Ability to work independently and manage multiple projects simultaneously
Benefits:
- Competitive Salaried and Hybrid Compensation Plans
- Health Care Plan (Medical, HSAs, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Dependent & Health Savings Accounts
- Short Term & Long Term Disability
- Paid Time Off (Vacation/Sick & Public Holidays)
- Training & Development Fund
- Work From Home
- Charitable Giving to Causes You Believe In
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