Senior Solutions Engineer – Platform & Analytics
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Job Description
Senior Solutions Engineer designing satellite communication and analytics solutions for Quvia, which orchestrates connectivity across edge and cloud networks. Leading customer discovery, POCs, system deployment, troubleshooting, and cross-functional delivery.
Responsibilities:
- Collaborate with sales and product teams to understand customer requirements and design tailored satellite communication solutions
- Conduct site surveys and feasibility studies to determine the best solutions for new customers
- Oversee installation, configuration, and testing of Quvia systems across different business verticals
- Troubleshoot complex issues during the POC phase and work with customer, QA, and Engineering teams to deploy fixes
- Develop and maintain comprehensive documentation for solutions and services
- Act as a technical advisor to customers on best practices and optimal use of terrestrial and satellite communication systems
- Conduct training sessions and workshops for customers and internal teams on Quvia products and their value proposition
- Stay updated on the latest advancements in Quvia systems
- Coordinate with sales, product management, systems, engineering, QA, and service delivery teams for successful project execution
- Manage handover from POC to service delivery and support
- Architect solutions across a variety of hardware and contribute to the implementation and quality of Quvia's next-generation products
- Set expectations, communicate progress and action items, manage project plans, balance workloads, and ensure commitments are met
Requirements:
- Bachelor's or Master's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field
- At least 3 to 5 years of customer-facing solutions engineering experience
- Experience owning technical discovery and scoping, with a prototyping mindset supporting demos and the entire POC lifecycle
- At least 3+ years implementing networking concepts
- Strong Linux command-line skills
- Scripting experience in Python or Bash
- Comfort using REST APIs and JSON for integration work
- At least 3+ years sizing, testing, and validating server hardware
- Familiarity with hypervisors such as VMware vSphere, Hyper-V, or KVM
- At least 3+ years of front-end development experience for quick dashboards using a JavaScript framework or tools such as Grafana
- Working knowledge of data engineering and analytics, including pipeline building, SQL, and converting network telemetry into insights
- Strong communication skills and ability to explain technical concepts to non-technical stakeholders
- Ability to handle competing priorities simultaneously
- Preferred: network telemetry and observability fluency across SNMP, NetFlow, IPFIX, syslog, SQL, and Grafana
- Preferred: vertical domain experience in aviation, maritime, cruise, hospitality, or offshore energy
Benefits:
- 401(k) with 100% match up to 4.0% after one year of service
- Competitive health benefits, including optical and dental
- Life Insurance
- Performance Bonus
- Flexible paid time off policy
- Monthly Phone Allowance
- Opportunity to work in cross-functional teams
- Connectivity and content engineering and business knowledge
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