Site Reliability Engineer
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Job Description
Site Reliability Engineer managing OpenSearch clusters for worldwide clients in various sectors. Collaborating with technical teams to ensure reliability and performance of cloud-hosted applications.
Responsibilities:
- Ensure the security, reliability, and performance of world-class systems and databases
- Collaborate with customer’s technical teams from recognized global companies
- Diagnose and solve interesting technical problems daily
- Provide OpenSearch as a Managed Service
- Participate in on-call Level 1 or Level 2 roster
- Undertake complex cluster operations such as migrations, upgrades, and maintenance
Requirements:
- Good experience in OpenSearch technology (preferably including issue investigation, upgrades/migration)
- Desire to upskill and develop to a true expert level
- Good experience working on one Public Cloud provider (AWS, Azure, or GCP)
- Preferably have past IT Customer service/support experience
- Strong knowledge and experience with Linux
- Exceptional ability to communicate clearly and professionally in written and verbal English
- Ability to follow required processes and procedures
- Investigating/researching OpenSearch issues would be a plus
- Programming skills in Python or Java, and source code control using Git would be good to have
Benefits:
- Health Insurance
- Life Insurance
- Retirement or Pension Plans
- Paid Time Off
- Various Leave options
- Performance-Based Incentives
- Employee stock purchase plan
- Restricted stocks (RSUs)
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