Staff Backend Product Software Engineer, Commerce Platform
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Job Description
Staff Backend Software Engineer focusing on the Commerce Platform, developing revenue-critical backend systems for Dropbox. Responsible for system reliability, data integrity, and technical strategy.
Responsibilities:
- Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
- Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
- Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.
- Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.
- Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.
- Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.
- Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders.
Requirements:
- BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience.
- 12+ years of professional software development experience.
- Proven expertise in building and maintaining large-scale, distributed backend systems.
- Strong system design skills, particularly in complex, stateful, or workflow-driven systems
- Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability
- Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems
- Strong communication and collaboration skills, with experience influencing cross-functional stakeholders.
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