Strategic Analytics Manager
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Job Description
Strategic Analytics Manager driving analytics and reporting for TopDog Law’s operational success. Elevating data insights to inform strategic decisions and support firm growth.
Responsibilities:
- Serve as the primary strategic and analytical partner to Law Firm Operations leadership across the full case lifecycle from intake through pre-litigation, litigation, settlement, and resolution
- Define, refine, and standardize KPIs for each phase of the operational workflow, ensuring clear accountability and measurable performance standards
- Establish performance monitoring frameworks that distinguish leading vs. lagging indicators and drive proactive operational management
- Build executive-level dashboards and reporting systems that provide clarity to operational leaders and enable data-informed decision-making
- Analyze throughput, conversion rates, cycle times, staffing productivity, case economics, and quality metrics across the lifecycle
- Identify bottlenecks, performance variability, and structural inefficiencies across states, teams, and practice areas
- Translate operational data into clear, actionable recommendations for Law Firm leadership
- Support forecasting and capacity modeling tied to case volume growth and expansion initiatives
- Write and optimize advanced SQL queries to support operational analysis and reporting
- Lead and develop analysts, ensuring strong analytical standards and business fluency
Requirements:
- 5+ years of experience in business analytics, strategy, data operations, or systems analysis (legal, healthcare, professional services, or high-volume operational environments preferred)
- Advanced SQL skills with experience working on large datasets
- Strong analytical, problem-solving, and process improvement mindset
- Ability to lead short-term cross-functional projects and manage multiple priorities
- Exceptional communication skills with the ability to translate data into business insights for both technical and non-technical audiences
- Demonstrated experience leading projects and managing direct reports
- High attention to detail and commitment to data integrity
- Thrives in a fast-paced, performance-driven, high-growth environment
- High intellectual curiosity, critical thinking ability, and ownership mindset.
Benefits:
- Competitive salary
- Meaningful work helping clients
- Opportunities for advancement and leadership
- High standards, real support
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