Student Advisor
Posted 42ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote Student Advisor qualifying prospects for Global University Systems’ international higher-education programs. Supporting student recruitment, admissions, and prospect engagement through phone, email, CRM, and outbound campaigns.
Responsibilities:
- Pre-qualify prospects by phone and email, providing relevant information and guidance to convert them into qualified candidates
- Conduct outbound calling campaigns and advise prospective candidates effectively
- Deliver high-quality customer service
- Handle inbound and outbound calls with prospective students and clients
- Respond to specific enquiries and provide first-level advice and guidance
- Resolve customer issues and address concerns efficiently
- Provide accurate information about academic programs and training offerings
- Participate in outbound calling campaigns supporting student recruitment and engagement
- Improve management and follow-up of inbound and outbound prospects across all acquisition channels
- Support sales and admissions teams during periods of high activity
- Assist with additional initiatives, including large-scale outbound recruitment
- Undertake different or additional duties in line with business requirements at the request of the line manager
- Maintain Group values and comply with the Code of Conduct, equality and diversity, health and safety, and safeguarding policies
Requirements:
- Professional Qualification: Remote Customer Service Advisor
- Proficient in CRM systems and the Microsoft Office Suite
- In-depth knowledge of academic programs and training offerings
- Active listening
- Strong ability to identify and understand customer needs
- Commercial awareness
- Excellent verbal communication skills
- Strong interpersonal skills
- Patience and diplomacy
- Compliance with the Group’s Code of Conduct, equality and diversity, health and safety, and safeguarding policies
Similar Jobs
2d
Student Success Advisor
Student Success Advisor supporting Post University’s online and regional-site students from enrollment through graduation. Coaching students, managing caseloads, and improving retention through proactive advising.
2d
42d
Student Advisor
Student Advisor qualifying prospects for Global University Systems’ higher-education and training programmes. Handling calls, enquiries, issue resolution, and recruitment follow-up.
42d
No more related jobs available.