Vice President of Operations
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Job Description
Vice President of Operations leading Arizona College of Nursing’s multi-campus academic and operational performance. Driving nursing education growth, compliance, budgets, and student outcomes across a regional campus network.
Responsibilities:
- Lead academic and operational excellence across multiple campuses in an assigned region
- Provide operational oversight of professional nursing programs
- Serve as liaison between campus leadership and the Admin/Corporate Office
- Recruit, interview, hire, and train Campus Presidents
- Manage direct reports through 1:1s, Quarterly Check-Ins, performance management, and training and development
- Review quality indicators including enrollment, retention, placement, NCLEX pass rates, and compliance audits
- Collaborate with executive leadership to develop and meet Wildly Important Goals (WIGs)
- Provide expertise and guidance on operations projects and systems
- Perform capital expenditure and operational budget planning and ensure campus P&L goals are achieved
- Oversee facility planning, including space, parking, security, emergency response, business continuity, maintenance, budgets, and furniture/supplies
- Connect Campus Presidents with corporate resources to maintain compliant student records and administrative policies
- Identify, recommend, and implement processes, technologies, and systems to streamline operations
- Present periodic performance reports and metrics to the COO and other leaders
- Cultivate a student-centric culture focused on communication, collaboration, and student satisfaction
- Notify the corporate office of legal issues and supervisors of management-level personnel changes
- Ensure Campus Presidents train and supervise employees effectively
- Build employee morale through positive leadership
- Resolve student complaints escalated beyond campus-level management
- Perform other duties as assigned
Requirements:
- Bachelor’s degree required
- Master of Business Administration (MBA) preferred
- Five years’ experience including two years in upper management required
- Knowledge, skill, and ability to perform each essential duty satisfactorily
- Strong understanding of nursing education, campus operations, financial performance, compliance, and student success
- Ability to lead operations across multiple campuses
- Up to 50% travel to assigned campuses
- Ability to recruit, interview, hire, and train Campus Presidents
- Ability to manage direct reports and conduct performance management and development
- Ability to analyze enrollment, retention, placement, NCLEX pass rates, and compliance audits
- Ability to perform capital expenditure and operational budget planning and achieve P&L goals
- Ability to oversee facility planning, security, emergency response, business continuity, maintenance, and supplies
- Ability to ensure compliance with regulatory bodies and college SOPs
- Ability to present performance reports and metrics to executive leadership
Benefits:
- Annual performance-based bonus subject to individual and company performance goals
- Dynamic organizational culture within a supportive working environment
- Generous PTO and holiday benefits
- Medical, dental, and vision benefits
- 401(k) with company match
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