Account Specialist
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Job Description
Virtual Account Specialist growing Essity’s medical distribution and pharmacy customer portfolio. Managing digital sales, specialist channels and Pharmacy wholesale relationships.
Responsibilities:
- Own and develop a portfolio of customer accounts
- Create account plans and identify sustainable, profitable growth opportunities
- Build trusted relationships across multiple market segments
- Drive growth across e-commerce, veterinary, sports and specialist channels
- Manage key Pharmacy wholesale relationships and support consistent service and supply
- Develop understanding of customers’ businesses, challenges and ambitions
- Broaden product penetration, increase customer value and strengthen Essity’s position
- Maintain an active sales pipeline through CRM
- Use customer and sales data to prioritise activity and make informed account decisions
- Collaborate across Essity to unlock opportunities and deliver a seamless customer experience
- Represent Essity, its brands and values in customer interactions
Requirements:
- Experience in sales, account management, business development or inside sales
- Evidence of developing customer relationships and delivering commercial results
- Strong commercial mindset and ability to identify opportunities within existing customer accounts
- Experience or knowledge of the Pharmacy and/or distribution sectors advantageous but not essential
- Excellent communication and relationship-building skills through telephone and digital channels
- Confidence engaging customers, understanding needs and converting conversations into opportunities
- Confidence using CRM systems, sales information and customer data
- Strong organisational skills and ability to manage multiple customers, opportunities and internal stakeholders
- Resilience, energy and results-oriented mindset
- Collaborative approach and commitment to excellent customer experience
Benefits:
- Collaborative and open atmosphere
- Opportunities to grow and develop
- Empowerment to achieve business results
- Meaningful work supporting well-being, society, and the environment
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