AI Operations Manager
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Job Description
AI Operations Manager at Veryon focused on operationalizing AI-enabled tools and workflows. Collaborating with various business functions to drive measurable outcomes in a B2B SaaS environment.
Responsibilities:
- Partner with functional leaders to gather requirements, define use cases, and translate business needs into AI-enabled operational solutions
- Design and operationalize AI-enabled workflows that improve efficiency, accuracy, or scalability across functions
- Establish and maintain an inventory of AI tools, vendors, and use cases in active use; compare and contrast with traditional B2B SaaS business applications
- Define and track measurements related to business impact, adoption, and operational effectiveness of AI-enabled workflows
- Coordinate with Legal, Security, and IT to ensure AI-enabled solutions meet required standards without slowing delivery
- Enable responsible scaling of AI-driven workflows as adoption increases
- Monitor AI-enabled processes in production and address performance or control gaps
- Other operations-related responsibilities, as required
Requirements:
- 5+ years of experience in operations, program management, or business transformation roles
- Experience in a B2B SaaS or technology-driven environment
- Proven experience implementing or working with AI-enabled and automation platforms , including: Salesforce (AI features, automation, workflows), HubSpot (marketing automation, CRM workflows), Gong (conversation intelligence, AI insights), Microsoft Copilot (productivity and workflow automation), Claude / ChatGPT or similar generative AI tools
- Strong ability to translate business needs into scalable AI-driven workflows and solutions
- Experience driving cross-functional initiatives with senior stakeholders
- Strong analytical skills with ability to define and measure business impact and ROI of AI initiatives
- Ability to balance speed, governance, and scalability in AI adoption
- Excellent communication, problem-solving, and execution skills.
Benefits:
- Health insurance
- Professional development opportunities
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