Ambulatory Analyst – EPIC Certification Required, IT Acute Clinicals
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Job Description
Epic Willow Analyst III responsible for leading analysis of clinical and technical processes for McLeod Health. Formulating recommendations for systems and mentoring junior analysts.
Responsibilities:
- As a senior-level team member, the Epic Willow Analyst III is responsible for leading the analysis of clinical, business, and technical processes and issues.
- Lead the analysis of clinical, business, and technical processes, and develop recommendations for new and modified systems.
- Serve as a liaison between the IT Department, vendors, and operations for multiple systems/applications.
- Act as the primary departmental contact, leading communication and coordination efforts, and providing expert project management support to ensure successful project outcomes.
- Mentor Epic Applications Analyst I, II, and III, and supervise work efforts as directed by the Manager.
- Research, analyze, design, and modify software applications, including encoding, testing, debugging, and installing to support the implementation of software modules and system preference modifications.
- Gather and prioritize development initiatives and activities in collaboration with departments.
- Lead workflow analysis, recommend strategic solutions, and oversee the implementation of application solutions to meet departmental needs, driving efficiency and innovation.
- Provide technical/application assistance to clients and IT staff as appropriate.
- Perform financial analysis, business plan, and impact assessment.
- Manage system upgrades and large projects.
- Develop timelines for implementation and ensure all steps are taken to close outstanding issues regarding new implementations.
- Complete tasks on time and meet assignment dates.
- Ensure system changes follow change management procedures and protocols.
- Create and maintain documentation for all assigned applications, and develop, plan, and execute testing for supported applications.
- Participate in daily and implementation support for systems.
- Participate in an on-call rotation schedule, including daily, after hours, and weekends, providing 24x7 client support as necessary.
- Work collaboratively with IT Educators and Informatics to ensure system feature and function modifications are shared with educators for updated training plans and documentation.
Requirements:
- Minimum of six years of epic build experience
- Extensive experience in analyzing clinical, business, and technical processes.
- Strong project management skills and experience leading communication and coordination efforts.
- Proficiency in software application research, analysis, design, and modification.
- Ability to mentor and supervise junior analysts.
- Excellent technical/application assistance skills.
- Strong financial analysis and business planning capabilities.
- Experience managing system upgrades and large projects.
- Ability to work collaboratively with IT Educators and Informatics.
- Excellent customer relations skills.
- Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
- Epic Certification/Accreditation in Willow Ambulatory and Willow Inventory. Specialty Pharmacy Certification/Accreditation recommended.
Benefits:
- EPIC Certification
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