Analyst, Skills Training and Competency Development
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Job Description
Training and skills development analyst at Desjardins assisting with needs analysis and employee coaching. Responsible for quality assurance and providing management recommendations.
Responsibilities:
- Assist with needs analysis as well as training development, logistics and delivery
- Coach and mentor employees
- Help with quality assurance by sharing expertise throughout the product/service delivery process
- Analyze and help diagnose issues, provide opinions and develop recommendations
- Identify, input, analyze and interpret data to inform management decision-making
- Make recommendations and prepare reports
- Prepare and propose action plans to address issues
- Develop and write methods and processes
Requirements:
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
Benefits:
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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