Associate HRIS Analyst
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Job Description
Associate HRIS Analyst managing Workday configurations and providing Tier II support in HRIS. Collaborating with shared services and stakeholders for business process improvements and data integrity maintenance.
Responsibilities:
- responsible for Tier II production support, HR technology administration, testing, reporting, and foundational Workday configuration activities
- partners closely with HR Shared Services, Payroll, Benefits, and business stakeholders to resolve issues, enhance business processes, maintain data integrity, and support continuous improvement of the Workday platform
- diagnose and resolve issues related to Workday business processes, routing rules, notifications, and inbox tasks
- monitor and support Workday transactions, ensuring timely resolution in accordance with established service level agreements (SLAs)
- document findings, solutions, and recurring issues to improve support efficiency and user experience
- create and maintain foundational organization structures and assist with core HCM configuration activities under the guidance of Senior HRIS team members
- support the creation and maintenance of business process notifications, tasks, and document distribution processes
- perform core HCM data loads using (EIB) and validate outcomes for accuracy
- assist with core HCM builds such as Distribute Documents or Tasks and notifications
- create and maintain knowledge articles, job aids and standard operating procedures
- recommend opportunities to improve workflows, user experience, and support processes
- participate in HR technology projects and continuous improvement initiatives
- support reporting requests through Workday delivered and custom reports
- analyze data discrepancies and partner with stakeholders to identify root causes
- participate in audits and data validation activities to ensure system accuracy and compliance
- execute User Acceptance Testing (UAT) and regression testing for Workday releases, enhancements and projects
- perform weekly, monthly, quarterly and yearly system tasks (year-end tasks, audits, alert action steps, etc.)
Requirements:
- 2 to 3 years experience in HRIS Level 2 support utilizing cases with service level agreements (SLAs)
- 1 to 3 years hands-on configuration experience in Workday Core HCM
- Proficiency in creating and editing business processes, custom reports and dashboards
- Strong Excel and reporting skills
- Excellent written and verbal English communication skills
- Ability to work across time zones
- Highly detail-oriented with strong data accuracy and problem-solving abilities
- Comfortable with evolving scope and adapting to additional HRIS skillsets
- Experience configuring multiple Workday products preferred but not required
- Strong analytical mindset with excellent communication and collaboration skills
Benefits:
- health, vision, dental insurance
- 401k
- paid time away
- volunteer days
- annual performance-based bonus
- competitive compensation package
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