Authorization and Verification Research Specialist

Posted 86ds ago

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Job Description

Authorization and Verification Research Specialist investigating payor requirements for healthcare providers. Supporting patients' access to care by helping providers navigate complex insurance processes.

Responsibilities:

  • Research and document prior authorization and benefit verification requirements across diverse payors (commercial plans, state Medicaid programs, etc.)
  • Investigate payor-specific submission processes: required documents, portals, fax numbers, CPT code requirements, and policy updates
  • Stay informed on payor policy changes, especially those affecting authorization processes and benefit structures
  • Navigate payor websites, newsletters, and representative communications to gather accurate, up-to-date information
  • Validate information from multiple sources and determine credibility of payor guidance
  • Work independently to solve ambiguous problems where established processes don't yet exist
  • Communicate findings clearly to cross-functional stakeholders and adapt quickly to feedback
  • Handle tight deadlines and shifting priorities in a fast-paced startup environment

Requirements:

  • Prior authorization and/or insurance verification experience at a healthcare clinic
  • Deep familiarity with payor submission processes and how requirements vary across different insurance plans
  • Strong research skills and comfort navigating payor portals, websites, and documentation
  • Exceptional attention to detail and ability to spot common authorization mistakes
  • Experience working with multiple payors and understanding process variations
  • Demonstrated ability to build or improve processes when protocols don't exist
  • Resilient problem-solver who thrives in ambiguous, evolving environments
  • Strong communication skills and comfort asking for help when needed
  • Humility and willingness to learn from mistakes

Benefits:

  • Fully remote
  • All necessary devices and system access provided
  • Start date: ASAP