Claims Coordinator – 12-Month Contract
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Claims Coordinator processing disability and life claims for Canadian employers at DMI. Reviewing paperwork, coordinating referrals, and supporting timely case assignment.
Responsibilities:
- Review new employer referrals for Disability coverage and stand-alone WOP benefits
- Set up Early Intervention services and Pre-claim files, and refer them to the EIP team
- Forward completed claims for claim set-up and Case Manager assignment
- Set up internally adjudicated Life and Living claims through Case Manager assignment
- Receive and review claim documents and referrals for Disability and Life & Living applications
- Set up new files and verify administrative details, including absence dates and personal contact information
- Assemble and submit claims to external carriers and maintain claim records through closure
- Explain application processes to employees and employers and ensure paperwork is complete
- Follow up on outstanding paperwork, errors, and omissions
- Review policy information to confirm insurance coverage and escalate questions
- Identify and monitor return-to-work plans before claim submission
- Notify billing administration of applicable updates to WEBS
- Respond to inquiries, emails, and voicemails within 1 business day
- Enter complete and accurate file information into the proprietary database system
- Manage incoming and outgoing phone calls
- Submit IT tickets with leadership sign-off
- Identify inefficiencies and provide input to improve outcomes and efficiency
- Perform other duties as required
Requirements:
- 2 years of previous administrative and/or customer service experience
- Previous benefits experience is an asset
- Competence in Microsoft Excel, Outlook, and Word
- Ability to work within the company's core business hours
- Ability to handle sensitive information according to privacy and confidentiality policies
- Ability to communicate clearly, positively, and respectfully
- Ability to prioritize tasks, manage caseloads, and complete administrative duties accurately and on time
Benefits:
- Remote work within Canada
- Contract role for 12 months
- Inclusive and respectful workplace
- Reasonable accommodation during the hiring process
- Opportunities to do meaningful work and grow your career
Similar Jobs
Claims Handler
Gestionnaire de sinistres chez Aïkan, spécialiste de la délégation assurantielle et des solutions digitales. Gestion de portefeuilles IARD, recours matériels et accompagnement client jusqu’à clôture.
Claims Processor
Claims and Appeals Processor adjudicating medical claims and resolving appeals. Supporting Sana’s mission to simplify healthcare for small and midsize businesses.
Lost Time Claims Specialist – Workers' Compensation
Workers’ compensation claims specialist managing indemnity claims for Encova Insurance. Investigating compensability, coordinating litigation, and driving cost-effective claim outcomes.
Insurance Claims Specialist
Part-time remote Insurance Claims Specialist managing hospital claims, billing accounts, denials, and payer follow-up for WVU Medicine. Supporting revenue cycle operations and patient financial services.
Senior Liability Claims Specialist
Senior liability claims specialist managing complex auto and general liability claims for CorVel, a national risk management solutions provider. Investigating claims, handling litigation, setting reserves, and authorizing payments within delegated authority.
Customer Solution – Claims Associate
Nestlé Health Science customer solutions associate optimizing customer orders and returns. Managing order-to-cash processes, fulfillment issues, billing, and service improvements remotely.
Disability Claims Analyst – Long Term Disability (LTD)
Disability Claims Analyst managing long-term disability claims for The Standard, a provider of insurance and retirement solutions. Analyzing eligibility, making benefit decisions, and managing claim liability while supporting claimants and internal partners.
Commercial Auto Liability Claims Examiner III
Commercial auto claims examiner resolving complex New York liability claims for an insurance client. Evaluating coverage, reserves, settlements, litigation, and recovery opportunities.
Medicaid EVV and Claims Specialist
Medicaid EVV and claims specialist supporting homecare agencies using AxisCare’s web-based management platform. Resolving billing issues, onboarding enterprise clients, and guiding compliance workflows.
Claims Adjuster – Associate
Claims Adjuster investigating and settling pet insurance claims for Independence Pet Holdings. Reviewing veterinary records, determining coverage, and processing compensation for U.S. policyholders.
Complex Liability Claims Adjuster
Complex Liability Claims Adjuster managing high-exposure general and excess liability claims for Raphael & Associates, a global third-party claims administrator. Handling coverage, litigation, reserves, negotiations, and resolution.
Commercial Auto Claims Adjuster – PD
Commercial auto claims adjuster investigating, evaluating, and negotiating property damage claims. Serving policyholders and commercial claimants for family-owned U.S. property and casualty insurer.
Commercial Auto Claims Adjuster – BI
Commercial auto insurer seeking a remote Bodily Injury Claims Adjuster. Investigating, evaluating, reserving, and negotiating complex fleet and commercial vehicle claims.
Senior Claims Specialist, SIP
Senior Claims Specialist managing complex California workers’ compensation claims for CorVel, a national risk-management solutions provider. Investigating claims, controlling costs, coordinating return-to-work efforts, and managing subrogation and settlements.
Senior Examiner, Homeowner Claims – Multi-State
Senior claims examiner settling complex homeowners property claims for CSAA Insurance Group, a AAA personal-lines insurer. Investigating coverage, estimating repairs, coordinating adjusters, and resolving claims remotely across eligible U.S. states.
Bilingual Claims Review Representative
Claims Review Representative in a remote role processing medical claims and collaborating with staff. Evaluating information and interpreting administrative procedures with discretion.
Senior Claims Examiner
Senior Claims Examiner handling investigations and evaluations of insurance claims for affiliated Companies. Collaborating on liability analysis and preparing accurate documentation for claims resolution.
Claims Adjuster – Trainee
Claims Adjuster Trainee investigating and negotiating automobile accident claims. Joining National General Insurance's team, you'll support customers' needs with a focus on service excellence.
STD Claims Appeals Specialist
Appeals Specialist conducting reviews, investigation, and analysis of Short-Term Disability appeals. Responsible for interpreting contract terms and applying ERISA requirements within a remote environment.
Senior Claims Examiner
Claims Adjuster for Venbrook handling property and general liability claims. Investigating, evaluating, and providing resolutions while adhering to industry best practices.