Claims Processor
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Job Description
Claims Processor at Transportation Insight responsible for reviewing and resolving claims related to transportation services. Ensure accurate processing in accordance with company policies and procedures.
Responsibilities:
- Review, investigate, and resolve transportation claims in accordance with company policies and procedures
- Demonstrate comprehensive knowledge of carrier services, including tracking, reporting, and billing methods
- Utilize effective problem-solving skills to verify potential claims identified by proprietary auditing systems
- Communicate information to carriers clearly, concisely, and in an organized manner
- Meet or exceed company expectations for key performance indicators
- Prioritize daily tasks of claims to be completed using time management skills
- Provide accurate and timely updates of claims information and resolutions in proprietary systems
- Escalate issues to leadership as they arise
Requirements:
- Associate degree preferred
- Minimum of 1-2 years of experience in claims processing or related field
- Strong attention to detail and accuracy
- Excellent communication skills, both verbal and written
- Ability to work independently and prioritize tasks effectively
- Proficiency in Microsoft Office suite and other relevant software applications
Benefits:
- Standard office environment, usually indoors away from the elements with moderate noise
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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