Clinical Operations Manager
Posted 2ds ago
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Job Description
Clinical Operations Manager overseeing country budgets, submissions, compliance and site readiness in Madrid. Supporting ICON’s sponsor-dedicated clinical research operations and trial start-up.
Responsibilities:
- Own country and site budgets
- Develop, negotiate and complete Clinical Trial Research Agreements (CTRA)
- Oversee and track clinical research-related payments, including payment reconciliation at study close-out
- Oversee FCPA, DPS/OFAC and financial systems maintenance
- Perform financial forecasting with SCOM/CRDs and other roles
- Execute and oversee clinical trial country submissions and approvals for assigned protocols
- Develop local-language materials, including informed consents and translations
- Interact with IRB/IEC and Regulatory Authorities
- Manage country deliverables, timelines and results for assigned protocols
- Ensure quality and compliance with protocols, ICH/GCP, country regulations and applicable policies
- Contribute to local SOP development
- Coordinate with CTM, CTA, CRA, Finance and Legal to obtain country deliverables
- Collaborate with headquarters to align country timelines
- Support and oversee local vendors
- Coordinate local processes, clinical and ancillary supplies, importing/exporting, supplies destruction, filing, archiving, retention and insurance processes
- Enter and update country information in clinical and finance systems
- Own local regulatory and financial compliance
- Influence investigators, external partners and country operations to meet budget targets and payment timelines
- Partner with country operations, finance, regulatory affairs, pharmacovigilance, legal, regional operations, headquarters, vendors, sites, IRB/IECs and Regulatory Authorities
- Deliver clinical and financial contracts within fair market value
- Contribute to or lead business-value initiatives and projects
- Act as a process Subject Matter Expert, share best practices, recommend continuous improvements and provide training
- Act as a buddy/mentor and share best practices
Requirements:
- 5-7 years of experience in clinical research or combined experience in Clinical Research and Finance/Business
- Expertise of core clinical systems, tools and metrics
- Excellent verbal and written influencing and training/mentoring skills, in local language and English
- Strong coordination and organizational skills
- Skilled knowledge of budget and contract negotiations, local regulatory environment and submission and approval processes, and understanding of how these impact study start-up
- Ability to indirectly influence investigators, vendors, external partners and country managers to address and resolve issues, with minimal support from the manager
- Ability to make decisions independently with limited oversight from the manager
- Strong understanding of local regulatory environment
- Ability to proactively develop risk management and mitigation plans in the country and resolve issues locally
- Willingness to travel as required (approximately 25%)
- Legal right to work in Spain
Benefits:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways

















