IT Program Manager – Clinical Applications, Strategic Initiatives, AI
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Job Description
Technical Program Manager developing Advocate Health’s Epic Factory AI Program and clinical application strategy. Leading complex healthcare technology initiatives, workflows, and change adoption.
Responsibilities:
- Develop and administer the Epic Factory AI Program
- Lead cross-application strategic initiatives under the AVP of Clinical Applications for Strategic Projects & AI
- Work with IT leadership and business units to develop business cases and requirements for technology-related business problems
- Support business relationship management, business strategy and planning, and portfolio/demand management
- Maintain productive relationships across IT and business functions
- Articulate business value and strategy and coordinate across IT to achieve operational excellence
- Research industry practices and performance metrics
- Coordinate and monitor project activities and provide technical direction to project teams
- Analyze project portfolio initiatives and identify measurable outcomes
- Implement processes and tools to measure project benefits
- Mentor and coach IT staff on workflows and functionality for new and enhanced systems and processes
- Participate in analyst technical skill development and provide input to performance reviews and development objectives
- Create business process mappings showing system and workflow interdependencies
- Support risk mitigation, communication plans, implementation strategies, work plans, and scope management
Requirements:
- Epic EHR certified professional with deep, hands-on experience across core applications
- Epic clinical application certification required (e.g., Ambulatory, Orders, ClinDoc, etc.)
- Experience with Epic clinical applications and years of experience required
- Bachelor’s degree in information technology or related field
- Typically requires 7 years in progressively responsible information systems experience with technical or project management exposure
- Strong understanding of software architecture, healthcare standards, and end-to-end workflow design
- Experience leading complex, high-visibility projects from concept through execution
- Track record of delivering strategic initiatives, including emerging and AI-enabled healthcare solutions
- Expertise in change management
- Strong written and oral communication skills
- Ability to develop functional requirements, risk assessments, cost estimates, plans, and delivery tracking
- Ability to create effective presentations and documentation
- Ability to solve unusual, complex, and ambiguous problems using judgment and creativity
- Ability to work with minimal supervision and mentor team members
- Ability to influence and direct work teams and manage multiple priorities
- Must be located in one of the listed eligible states
- No sponsorship or transfer of visa
Benefits:
- Comprehensive Total Rewards benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Career development programs
- Premium pay such as shift and on-call pay
- Incentive pay for select positions
- Opportunity for annual performance-based increases
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance
- Paid parental leave
- Defined contribution retirement plans with employer match
- Financial wellness programs
- Educational Assistance Program
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