Manager, Clinical Operations
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Job Description
Clinical operations manager scaling Daymark Health’s value-based oncology care platform. Designing launch infrastructure, care workflows, and reliable execution across markets and teams.
Responsibilities:
- Design and operationalize infrastructure for new markets and service lines, including vendor setup, tooling, and operational workflows
- Translate care model standards into operational workflows and prepare documentation and processes for launch
- Support go-live stabilization and capture operational learnings for future launch playbooks
- Translate operational design into implementation across teams, systems, and vendors
- Identify and solve operational gaps beyond defined swim lanes
- Translate the care model into scalable workflows reflected in operational tools and systems
- Improve care delivery workflows, enrollment operations, and cross-team coordination
- Diagnose operational friction and implement solutions to improve care team reliability and efficiency
- Partner with Product to embed workflows into documentation, task management, and scheduling systems
- Build operational infrastructure through review cadences, KPI ownership, execution-drift identification, and emerging operational priorities
Requirements:
- Experience in healthcare operations, clinical operations, or care delivery environments
- Exposure to market launches, implementations, or scaling operations (healthcare preferred)
- Strong process documentation and workflow design skills
- Startup or high-growth experience is a plus
- Ability to thrive in ambiguity and create structure
- Detail-oriented and systems-minded approach
- Ability to work across clinical, operational, and technical domains
- Ability to operate with influence, not authority
- Willingness to learn quickly and take on increasing responsibility
- Ability to operate on Eastern time business hours
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