VP, Clinical Operations – Transitions of Care
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Job Description
Clinical operations VP building Urrly’s post-discharge service line. Designing care pathways, scaling distributed clinicians, and improving outcomes for health-plan members.
Responsibilities:
- Design the care pathway from admission/discharge notification through the 30-day window, including risk stratification, timely in-home/virtual visits, escalation, and follow-up
- Operationalize medication reconciliation, DME, home health, PCP/specialist scheduling, NEMT, caregiver support, and social-needs interventions into repeatable workflows
- Build protocols, training, documentation standards, and QA for distributed clinicians
- Partner on ADT/HIE feeds, workflow tools, and performance data
- Improve readmissions, PCR and TRC/HEDIS-Stars performance, intervention completion, health-plan ROI, and payer-facing confidence in the model
- Build a new post-discharge service line
- Shape the clinical model, scale an existing clinical team, and own outcomes for Medicare Advantage, Medicaid, and Exchange members
- Report to the Chief Clinical Officer
Requirements:
- Personally built and launched a post-discharge, transitions-of-care, or readmission-reduction program, then scaled and improved it
- Knowledge of post-acute interventions in practice
- Ability to translate health-plan economics, TCM documentation, and quality measures into operations
- Experience leading distributed clinical teams
- Ideally experience in home-based, virtual, payer care management, or post-acute settings
- Hands-on cross-functional builder
- Directors ready for a VP step up are encouraged to apply
Benefits:
- Bonus
- Meaningful equity participation
- Remote work
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