Clinical Operations Strategy Lead
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Job Description
Clinical strategy lead shaping CenterWell’s senior-focused primary care strategy. Evaluating opportunities, building business cases, and aligning leaders across Humana’s healthcare services organization.
Responsibilities:
- Partner with Primary Care Organization and CenterWell leadership to shape strategic direction and translate strategy into measurable business results
- Solve complex business problems and evaluate strategic opportunities
- Lead structured problem-solving and hypothesis-driven analyses using financial modeling, qualitative insights, and market research
- Summarize complex information into executive-ready presentations and recommendations for leadership and Board decision-making
- Evaluate strategic opportunities, feasibility, risks, and implementation considerations
- Own priority workstreams, including workplans, interdependencies, milestones, stakeholder alignment, and risk identification
- Facilitate cross-functional engagement through working sessions and stakeholder alignment activities
- Develop business cases, value analyses, KPI frameworks, and leadership updates
- Report to the Associate VP, PCO Strategy
- Support coordinated execution across the Primary Care Organization
Requirements:
- Bachelor's degree in business, finance, economics, healthcare administration, or a related field
- 3+ years of experience with a management consulting firm and/or 4+ years in a strategic role requiring core consulting skills, with evidence of increasing responsibility
- Experience structuring and solving complex business problems using quantitative and qualitative analysis
- Experience conducting financial modeling, interpreting operational and financial data, and developing business cases
- Experience translating strategy into actionable plans and driving cross-functional execution through influence and stakeholder management
- Experience creating polished, executive-level presentations and deliverables that communicate complex concepts with clarity
- Ability to work EST hours
- Prior healthcare industry experience, preferably within healthcare services or care delivery organizations
- Experience working in a highly matrixed, multi-business-unit organization
- Demonstrated initiative, adaptability, and ability to manage multiple priorities in a dynamic environment
- Strong interpersonal and collaboration skills
- Commitment to improving patient experience and outcomes
- Home internet with minimum 25 Mbps download and 10 Mbps upload
- Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Benefits:
- Bonus incentive plan based on company and/or individual performance
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Whole-person wellness benefits
- Remote work arrangement
- Potential hybrid model in Washington, DC metro area
- Dedicated home workspace and internet requirements for work-from-home employees
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