Commercial Auto Liability Claims Examiner III
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Job Description
Commercial auto claims examiner resolving complex New York liability claims for an insurance client. Evaluating coverage, reserves, settlements, litigation, and recovery opportunities.
Responsibilities:
- Review, process, investigate, evaluate, and conclude assigned complex Commercial Auto property and casualty claims with total incurred amounts of $25,000
- Review policy information, endorsements, and vehicle schedules to determine coverage for loss, damage, or injury
- Conduct claim examinations and investigations through final resolution of New York liability claims, including litigation matters
- Oversee and direct outside investigative service providers
- Work with the client, client counsel, and investigative services to advance claims to conclusion
- Maintain an ongoing claim diary
- Assess exposure and evaluate reserves and settlement recommendations
- Prepare loss reports analyzing liability and damages
- Determine and initiate subrogation or risk-transfer recovery efforts when applicable and directed by the client
- Document correspondence, reports, discussions, and decisions in claim files
- Provide outstanding client service
- Assist supervisors and the Claims Department with requested tasks and special projects
- Perform other duties as assigned
Requirements:
- High school diploma or GED required
- Minimum five (5) years of commercial auto casualty-related experience
- At least 5 years of commercial automobile liability claims experience required
- Knowledge of claims handling concepts, practices, and techniques, including coverage issues and product-line knowledge
- Demonstrated verbal and written communication skills
- Advanced analytical, decision-making, and negotiation skills
- Computer proficiency
- Ability to communicate effectively and clearly, orally and in writing
- Ability to manage relationships in a fast-paced environment
- Problem-solving and decision-making skills
- Ability to review, exercise judgment, and evaluate claims with minimal supervision
- Excellent customer service skills
- Understanding of the litigation process and case valuation in multiple jurisdictions
- Ability to follow detailed written or verbal instructions and respond effectively and efficiently
- Ability to handle assigned claims according to company guidelines and industry best practices with minimal supervision
- Time-management, organizational, prioritization, independence, flexibility, and creativity skills
- Ability to effectively operate computer equipment and applications
- Valid New York adjuster license
Benefits:
- Medical, Dental, Vision, Disability & Life Insurance
- 401(k) plan
- Paid time off
- Paid holidays
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