Compliance Operations Lead
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Job Description
Translate compliance policies into technical workflows for Altitude, a fintech company enabling stablecoin business operations. Engage in KYB workflows, vendor management, and compliance monitoring.
Responsibilities:
- Configure and optimize KYB workflows across Sumsub and other identity vendors
- Build the operational layer that routes customers through the right compliance checks based on risk profile, jurisdiction, and product access
- Design and implement transaction monitoring workflows
- Create SOPs for compliance operations, RFI handling, escalation protocols, case management
- Work with engineering to spec compliance requirements for new features and markets
- Manage vendor relationships operationally
- Identify friction in onboarding legitimate businesses and fix it without compromising controls
Requirements:
- Experience configuring compliance/identity vendors (Sumsub, Persona, similar)
- Ability to translate policy into technical workflows
- SQL or equivalent data skills - you'll need to pull reports, analyze rejection patterns, spot process failures
- Systems thinking: how do changes in one workflow affect downstream processes?
- Prior fintech or payments operations experience strongly preferred
- Comfort with complexity, we work with multiple PSPs, each with different requirements
Benefits:
- Health insurance
- Professional development opportunities
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