Consultor/a de procesos ITIL
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Job Description
ITIL Process Consultant focused on optimizing IT services at Inetum, a leading European digital services provider. Requires deep ITIL knowledge and strong analytical skills.
Responsibilities:
- Profesional especializado en la implementación y optimización de los servicios de tecnología de la información (TI)
Requirements:
- Conocimiento profundo de ITIL: Dominio de los principios, procesos y mejores prácticas del marco de trabajo ITIL (Information Technology Infrastructure Library).
- Habilidades analíticas: Capacidad para analizar los procesos existentes de TI, identificar las brechas, las áreas de mejora y las oportunidades de optimización.
- Orientación a resultados: Se enfoca en lograr resultados tangibles y medibles, como la reducción de costos, la mejora de la calidad del servicio y el aumento de la satisfacción del cliente.
- Habilidades de comunicación: Capacidad para comunicarse de manera efectiva con personas de diferentes niveles jerárquicos y áreas funcionales dentro de la organización, tanto de forma verbal como escrita.
- Habilidades de gestión de proyectos: Puede liderar y gestionar proyectos de implementación de ITIL, desde la planificación hasta la ejecución y el cierre.
Benefits:
- Retribución salarial acorde con la experiencia aportada
- Plan de carrera: ofrecemos una atractiva carrera profesional en función de la experiencia y potencial personal dentro de una compañía en continua evolución y con un sólido crecimiento
- Plan de formación en competencias tecnológicas de acuerdo con las exigencias de los proyectos y clientes.
- Retribución flexible: te ofrecemos una retribución a la carta pudiendo elegir diferentes productos y modelar tú mismo cómo distribuirlos: seguro de salud, tickets de comida, guardería, tarjeta transporte, etc.
- Flexibilidad horaria
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