Content Producer, Securities
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Job Description
Content Producer managing and maintaining Kaplan educational content, collaborating with subject experts for course material accuracy. Supporting updates across digital and print media.
Responsibilities:
- Partner with the content manager and subject-matter experts to create and review course curriculum and related materials (digital/print books, exams, videos, etc.), ensuring accuracy and consistency through strong content governance (e.g. proofing workflows, style-guide adherence, and version control).
- Manage content within our content management system and related tools, including structuring materials, organizing content, and updating existing content for accuracy, consistency and quality.
- Update and adapt course content for delivery in print, online platforms, and in the live online classroom setting.
- Work with product management on course builds and setup, and applicable functionality/QA reviews.
- Assist product and content leaders to meet and exceed client expectations by maintaining content, expeditiously troubleshooting content issues, and implementing content-related product changes.
- Proactively identify problems and resolutions and seek out new procedures and technologies that improve quality of materials and efficiency of processes.
- Manage projects and timelines in a deadline-driven environment with shifting priorities.
- Support special projects and initiatives such as identifying process gaps and facilitating improvements, documenting processes and procedures, and improving content workflows.
Requirements:
- Associates degree in English, journalism, communications, or related field OR 3 years equivalent related experience
- 2+ years in Publishing, journalism, technical editor, content development, or related field.
- Project management experience is a plus.
- Proficient in Google Workspace or Microsoft Office Suite - in particular, Word, Excel and PowerPoint (specifically skills to create effective slide presentations)
- Experience using content management systems is preferred
- Experience with utilizing GenAI tools to assist in content development is preferred
- Experience with XML tagging, DITA or related content architectures is a plus
- Highly detail-oriented with ability to ensure quality and consistency across content library.
- Excellent organization and time management skills to be able to manage multiple projects concurrently.
- English literacy skills (including proper grammar) for proofing/editing content
- Strong communication skills, both written and verbal
- Strong problem-solving skills
- Ability to interpret data & reports
- Resourceful with strong customer service-oriented approach
- Experience in the creation and production of video-based learning is a plus
- Knowledge of securities industry or Kaplan content and product processes is a plus.
Benefits:
- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
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