CRM Developer – Contract
Posted 97ds ago
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Job Description
CRM Developer managing and customizing CRM systems to meet business needs. Collaborating with project managers and ensuring data security and efficiency across platforms.
Responsibilities:
- Support, manage and maintain CRM systems to meet business needs.
- Work with project manager to scope requirements.
- Write code in languages like C#, JavaScript, and SQL.
- Ensure data security and streamline customer interactions to support business growth.
Requirements:
- Develop, manage and support the ongoing customisation and configuration of CRM platform (Microsoft Dynamics) to align with our customers' specific business requirements and objectives.
- Problem-solving: Troubleshoot technical issues, maintain existing systems, and optimise performance to ensure the CRM is secure, efficient and robust.
- Collaboration: Work with our Project Manager to gather requirements, translate business needs into technical solutions, and provide input into training manuals for end-users.
- Documentation: Document process flows, functional requirements, and design specifications.
- Proven ability to develop and customise solutions based on specific business requirements, including custom fields, layouts, and modules.
- Proven ability to configure business processes: Set up and configure components like transaction types, number ranges, and business partner setting.
- Demonstrate automated workflows, to automate repetitive tasks and business processes.
- Experience in integrating CRM with other business systems.
- Experience developing solutions to ensure data accuracy, consistency, and integrity, including data replication between systems.
- Experience managing the import and export of data for migration and sharing purposes in line with GDPR.
- Experience creating comprehensive documentation for the system's architecture, configuration, and customisations.
- Experience working with PM to create user guides and deliver training to help end-users and internal teams effectively use the system.
- Experience providing technical support and resolving production issues and software defects.
- Experience developing and execute test cycles (e.g., functional, unit, integration) to ensure solutions meet functional and non-functional requirements.
- Experience analysing and optimising the system for improved performance and efficiency.

















