Customer Support Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Support Specialist providing administrative support and managing claims for clients. Collaborating with the team to resolve client inquiries in a dynamic environment.
Responsibilities:
- Provides administrative support for client claims
- Maintains Claim Databases
- Sets up all new claims within the required time frame
- Answers all phone calls for client programs
- Provides follow up to all open claims in client systems and claim files
- Fills in on other programs when needed
- Attends monthly team meetings
- Other duties as assigned
Requirements:
- High School Diploma or Equivalent required
- Bachelor’s degree is preferred
- Proficient in Microsoft Office
- Strong writing skills and proper use of grammar
- Excellent time management skills
- Strong communicator (verbal and written)
- Ability to multi-task and handle high volume of concurrent tasks
Benefits:
- Health insurance
- Flexible working hours
Similar Jobs
Support Specialist 3 – Magnetic Resonance
Remote MR support specialist troubleshooting Siemens medical imaging equipment for customers and field engineers. Escalating technical issues, dispatching action plans, and supporting on-site repairs when required.
Support Specialist 3 – Magnetic Resonance
Remote MR support specialist troubleshooting Siemens Healthineers medical imaging equipment. Providing diagnostics, escalation management, customer support, and occasional international repair assistance.
Player Support Agent – English
Remote Player Support Agent supporting players across games, platforms, and communities. Handling tickets, investigating issues, and escalating complex cases for TransPerfect’s global gaming support operations.
Player Support Agent, English
Remote Player Support Agent assisting gamers across live game communities for TransPerfect. Handling tickets, investigating issues, documenting bugs, and escalating complex player-support cases.
Player Support Agent, English
Remote English Player Support Agent supporting TransPerfect’s gaming communities. Resolving player issues, documenting bugs, and escalating complex cases across global game projects.
Junior Support Specialist
Junior Support Specialist helping Paddle’s software-company customers resolve payment and subscription issues. Handling refunds, cancellations, escalations, and product support by email.
Customer Support / Success Professional
Customer support and success professionals reviewing domain-specific documents for Mercor’s AI training projects. Providing structured feedback on quality, accuracy, and relevance.
Atención al Cliente
Recepcionista remoto de llamadas Claro Postpago para GEA, empresa peruana de servicios asistenciales. Atención de clientes en Contact Center con bonos y capacitación pagada.
Atención al Cliente
Recepcionista remoto de llamadas para Claro Postpago en GEA, empresa peruana de servicios asistenciales. Atención al cliente desde casa con bonos, capacitación pagada y oportunidades de ascenso.
Customer Support Representative, Native French Speaker
Bilingual French-English support representative helping KeyNest hospitality customers via phone, email, and chat. Resolving access, booking, billing, and operational issues remotely.
Customer Care
Seasonal Customer Care Representative supporting a nationally recognized retail organization’s customers remotely. Handling orders, returns, refunds, shipping, warranties, and product inquiries across multiple channels.
Sales Customer Service Representative – Remote
Remote CSR generating reverse-mortgage sales opportunities for Longbridge, a senior home-equity solutions provider. Handling calls, qualifying homeowners, scheduling follow-ups, and updating CRM records.
Inbound Donor Support Representative
Inbound donor support representative assisting nonprofit organizations and donors through fundraising campaigns. Processing pledges, verifying details, and following approved scripts from home.
Pledge Support Specialist
Remote contractor answering inbound donor calls for nonprofit fundraising campaigns. Processing pledges, verifying transactions, and protecting confidential information from home.
Customer Service Representative
Customer Service Representative supporting customers via phone, email, and chat. Resolving inquiries, processing orders, and maintaining customer satisfaction remotely.
Service Support Representative – Days
Service Support Representative supporting TechFlow’s government contract operations. Tracking tickets, validating reports, troubleshooting issues, and assisting stakeholders remotely.
Healthcare Customer Service Representative
Healthcare customer service representative verifying patient insurance eligibility and benefits for Imagenet, a healthcare operations partner. Updating EHR data and supporting payer administration remotely.
Medical Customer Service Representative
Medical customer service representative handling patient calls, payments, and payment plans for a TEKsystems client. Reading EOBs and resolving patient inquiries fully remotely.
Customer Care Representative
Customer Care Representative providing remote phone, chat, email, and social-media support. Handling package logistics, returns, refunds, product details, and warranty questions.
Customer Care Representative
Remote Customer Care Representative supporting package logistics, returns, refunds, warranties, and product inquiries. Providing personalized service across phone, chat, email, and social media for TEKsystems clients.