Customer Support Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Support Specialist providing administrative support and managing claims for clients. Collaborating with the team to resolve client inquiries in a dynamic environment.
Responsibilities:
- Provides administrative support for client claims
- Maintains Claim Databases
- Sets up all new claims within the required time frame
- Answers all phone calls for client programs
- Provides follow up to all open claims in client systems and claim files
- Fills in on other programs when needed
- Attends monthly team meetings
- Other duties as assigned
Requirements:
- High School Diploma or Equivalent required
- Bachelor’s degree is preferred
- Proficient in Microsoft Office
- Strong writing skills and proper use of grammar
- Excellent time management skills
- Strong communicator (verbal and written)
- Ability to multi-task and handle high volume of concurrent tasks
Benefits:
- Health insurance
- Flexible working hours
Similar Jobs
Customer Support Representative
Customer Support Representative for Auto Glass Now providing exceptional service and creating quotes for customers' glass needs in a remote setting. Positive attitude and sales background preferred.
Customer Service Representative – Govt Public Trust Clearance
Customer Service Representative providing solutions and assisting clients through various communication channels. Supporting US residents and contributing to community-focused initiatives under government contracts.
Bilingual Customer Service – Spanish, English
Bilingual Customer Service Representative supporting US government contracts through effective communication. Handling customer inquiries via voice, email, or chat while resolving issues with understanding.
Customer Care Center Analyst – Level I
Customer Care Center Analyst providing support for GPS solutions at PassTime. Effectively communicate with customers, manage inventory, and resolve queries.
Customer Service Representative – Govt Public Trust Clearance
Customer Service Representative providing support for government contracts remotely in USA. Assisting customers in need through various communication channels with compassion and understanding.
Bilingual Customer Service, Spanish-English
Temporary Bilingual Customer Service Representative handling inquiries in Spanish and English. Supporting US residents in times of need, especially during national emergencies.
Independent Contractor – Part-Time Manta Support Specialist
Manta Support Specialist providing support via email and phone to users. Assisting paid customers and unpaid directory users with their inquiries during MST business hours.
Customer Support, Swimming Pool and Spa Experience
Customer Service Representative focused on providing support for pools and spa products. Handling inquiries and turning them into sales opportunities in a fully remote capacity.
Continuous Improvement Lead, Customer Support
BPI Lead responsible for large-scale improvement projects in customer support operations. Enhancing service delivery and process quality for a global customer base.
Client Support Specialist
Client Support Specialist providing technical support in a remote environment for RumbleUp's SaaS platform. Managing tickets and collaborating with internal teams to resolve client issues.
Customer Care Central Sales Specialist
Customer Care Central Sales Specialist providing support for potential and returning Advance America customers. Assisting in loan consideration and application processes for financial products.
Customer Service Representative
Customer Support Representative resolving customer inquiries for ABC Legal Services. Handling customer support tickets and managing phone calls with clients in Montana.
Software Support Specialist
Software Support Specialist providing technical support with a focus on client relationships and efficient issue resolution. Working remotely Monday to Friday, supporting clients via various channels.
Customer Care Associate – Medicaid Call Center
Customer Service Representative providing quality customer service in KanCare Contact Center. Responsible for documenting information and eligibility process inquiries in a remote setting.
Customer Service Associate
Customer Service Associate Representative assisting patients with fertility plans and medications. Ensuring a positive patient experience with excellent customer service skills in a supportive environment.
Customer Service Representative
Customer Service Representative for InteLogix offering exceptional support and solutions to SNAP EBT inquiries. Seeking energetic bilingual individuals passionate about delivering top-notch customer service experience.
Customer Service Representative
Customer Service Representative ensuring service excellence in managing Residential Earthquake policies for producers. Communicating effectively via phone and email in a high-volume environment.
Bilingual Customer Service Representative
Customer Service Representatives respond to child support customer inquiries for SMI. Maintaining communication and documenting service records following procedures.
Spécialiste du service à la clientèle bilingue
Bilingual Customer Service Specialist handling insurance client inquiries and assisting with policy management. Delivering outstanding customer service and ensuring client satisfaction with follow-ups.
Customer Experience Enablement Manager
Customer Experience Enablement Manager at EverPro enhancing customer support through enablement programs. Design and drive strategies to improve customer experiences and retention within a SaaS environment.