Cybersecurity Operations Supervisor, 3rd Shift
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Job Description
Cybersecurity Operations Supervisor leading SAIC’s 24/7 enterprise security response team. Managing investigations, analysts, staffing, and continuous SOC improvements on third shift.
Responsibilities:
- Supervise daily detection and response operations, including security monitoring, incident triage, investigation, and escalation
- Independently investigate security alerts and incidents using SIEM, EDR, and other security monitoring tools
- Provide technical guidance and investigative support to cybersecurity analysts
- Manage personnel, including performance evaluations, coaching, professional development, attendance, and accountability
- Oversee workloads, investigation prioritization, task assignments, and staffing coverage for 24/7/365 operations
- Ensure accuracy, completeness, and timeliness of incident investigations, case documentation, and escalations
- Monitor operational performance metrics, identify gaps, and implement corrective improvements
- Lead analyst onboarding, training, technical knowledge sharing, cross-training, and development
- Improve detection and response workflows, operational procedures, and team effectiveness
Requirements:
- Bachelor’s degree and 5+ years of experience; an additional 4+ years of experience may be considered in lieu of a degree
- Must be a US Citizen
- Minimum of 5 years of hands-on experience in cybersecurity operations
- Must possess at least two certifications from CompTIA Security+, CySA+, GSEC, GCIH, CEH, or related certifications
- Must obtain CISSP, CASP, CISM, GSLC, or GSOM within the first 8 months of start date
- Demonstrated leadership experience in a cybersecurity operations environment
- Experience assessing security incident severity, escalation paths, and response coordination
- Advanced experience with SIEM, EDR, cloud security platforms, and network analysis tools
- Working knowledge of Windows, Linux, network security, AWS, and Azure
- Understanding of common cyber threats, attacker techniques, and incident response processes
- Strong communication, organizational, and problem-solving skills
- Preferred: formal supervisory or personnel-management experience
- Preferred: experience developing or improving SOC SOPs, incident response playbooks, and operational workflows
- Preferred: experience in large enterprise or government contracting security operations environments
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