Data Scientist – Algorithms, Community Support
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Job Description
Data Scientist specializing in Algorithms for Airbnb's Community Support team. Collaborating on AI-powered products and enhancing customer service through ML.
Responsibilities:
- Identify high-impact business opportunities through data exploration and model prototyping, and translate business problems into scientific formulations.
- Analyze structured and unstructured data to uncover meaningful insights and craft actionable proposals that help shape strategy.
- Build and deploy production LLM/ML models that directly contribute to the launch of data-driven products, leveraging AI tools to enhance efficiency and impact.
- Build strong relationships with cross-functional partners across Product, Design, Engineering, Operations, and Analytics to drive collaboration and innovation.
- Communicate learnings to leaders and stakeholders in a clear, compelling manner that drives informed, data-driven decision-making.
- Contribute to the long-term vision for how science drives platform outcomes within your domain.
Requirements:
- 2+ years of relevant industry experience (e.g. data/ML scientist, tech lead, junior faculty) and a Master’s degree or PhD in relevant fields.
- State-of-the-art knowledge of AI/ML models.
- Strong fluency in Python/R and SQL, observation causal inference skill is a plus.
- Proven ability to communicate clearly and effectively to audiences of varying technical levels.
- Ability to translate complex findings and results into compelling narratives that drive impact.
- Excellent project management, communication, and collaboration skills.
- A product-oriented mindset, with the ability to apply conceptual and innovative thinking to develop and implement solutions that consider the user experience.
Benefits:
- Bonus
- Equity
- Benefits
- Employee Travel Credits
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