Desarrollador Dynamics 365
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Job Description
Developer collaborating on Dynamics 365 Customer Service solutions at Tekton Labs. Focused on implementation, customization, and optimization for customer service efficiency.
Responsibilities:
- Formar parte del equipo de desarrollo, colaborando activamente en la implementación, personalización y optimización de soluciones Dynamics 365 Customer Service
- Implementar y personalizar soluciones en entornos on-premise y cloud
- Desarrollar plug-ins, workflows y extensiones con C#
- Diseñar e implementar soluciones con Power Automate y Power Apps
- Crear y mantener chatbots usando Microsoft Bot Framework y Power Virtual Agents
- Gestionar Roles de Seguridad (unidades de negocio, permisos, validaciones)
- Configurar usuarios, licencias, idiomas y vistas, y brindar soporte
- Diseñar APIs RESTful en ASP.NET / ASP.NET Core
- Asegurar endpoints con OAuth 2.0 y Azure AD
- Ejecutar pruebas unitarias e integración (xUnit/NUnit, Postman, Swagger
Requirements:
- Al menos 2-3 años de experiencia trabajando con CRM Dynamics
- Manejo de service customer y temas de omnichannel (Mandatorio)
- Lenguajes: C#, JavaScript/TypeScript, HTML/CSS
- Frameworks: .NET Framework/Core, Entity Framework, jQuery, React
- Bases de datos: SQL Server, Dataverse (CDS)
- DevOps: Github o Azure DevOps, Git
- Azure Services: App Service
- Herramientas CRM: Solution Explorer, Plugin Registration Tool, XRM Toolbox
Benefits:
- Proyectos retadores e innovadores
- Ambiente multicultural y flexible
- Cultura de aprendizaje continuo
- Equipo colaborativo y humano
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