Developer I – Salesforce Integration, Tier 2 Security Clearance
Posted 59mins ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Developer I supporting the development and testing of Salesforce CRM integrations. Working remotely at M&S Consulting with an emphasis on technical qualifications and active clearance.
Responsibilities:
- Develop, test, debug, implement, and document basic software programs supporting Salesforce CRM integration
- Support integration of Salesforce with the cloud-based contact center platform, including API connectors to IVR and Knowledge Management databases
- Assist in the research and analysis of existing systems and program requirements
- Support CTI integration to display caller-relevant information at agent workstations and screen pop appropriate cases in the CRM
- Assist in resolving routine production support problems
- Conduct routine quality assurance activities including peer reviews
- Attend scheduled and ad hoc meetings as required
- Support UAT and go-live activities
- Adhere to established milestones and project deadlines
Requirements:
- Bachelor's degree in Computer Science or related field (equivalent combination of education and experience considered)
- 0 years of experience within the scope of the contract
- Familiarity with Salesforce architecture, integration patterns, and APIs
- Knowledge of contact center technologies
- Current Tier 2 Security Clearance (formerly NACI) required at time of engagement
Benefits:
- Hardwired internet connection via ethernet cable required
- Minimum 25 Mbps download / 5 Mbps upload internet speed
- Private, secure work area


















